Duty Manager

• M&S SIMPLY FOOD, Bristol Airport Pay Rate: £14.25 per hour. Add £1.50 per hour for work between midnight and 6 am, bringing your rate to £15.75 per hour.

Shift Pattern:
Full‑Time (37.5 hrs). Shifts between 5 am and midnight; any 5 shifts out of 7. Working flexibly across weekdays, weekends, bank and public holidays.

Join our Retail Team as a Duty Manager where the energy’s high and the vibe is friendly. SSP works with M&S to serve thousands of happy customers in airports and train stations across the UK & Ireland.

Every shift is a chance to meet new people and learn something new.

• Perfect for people who love to stay on the go.
• Retail moves fast, and so do you. If you thrive on action, love leading people, and want to make an impact every day, this role is for you.
• Applicants must be 18 years of age or over to perform certain tasks or work on certain shifts.

Take ownership of opening, closing, and daily operations while solving problems on the fly.

Lead your team through busy shifts, keeping the energy high and the atmosphere positive.

Inspire your team to deliver great customer service and be the go‑to person for customer and team queries.

Results‑focused: stay informed about unit performance and champion improvements.

Previous experience leading a team in a busy Hospitality or Retail environment is ideal.

• Discounted Parking whilst on shift
• Discounted Meal while on shifts
• Employee Discounts
• Friends and Family Discount App
• Award‑winning training, apprenticeships and development programs

A fast‑paced, rewarding role where you’ll lead great people and shape the atmosphere every shift.

Step up, lead brilliantly, and apply today to join SSP as a Retail Duty Manager. SSP values diversity and is committed to building a team that reflects a variety of skills, talents, and backgrounds.