Sales Associate

Responsibilities

• Welcome, assist, and engage customers by providing a positive experience for everyone who comes in, ensuring that the customer's needs are understood and met.
• Determine and meet the specific needs of each customer with kindness and creativity, making sure every person is treated with equal respect and professionalism.
• Share knowledge of core sports and products and enthusiasm for the environment to support grassroots environmental groups and engage customers.
• Contribute to a team responsible for store success through customer service, merchandising, operations, events, and environmental activism.
• Perform daily store operations: checking and replenishing stock, operating and closing the cash register, merchandising the store during downtimes (folding, hanging, steaming, and stocking), etc. The store serves as a hub for communities, inspiring, educating, and engaging environmental and social defenders.

• Demonstrated service experience, thriving in a team-based atmosphere.
• Enthusiasm and interest in learning about products, values, and history. Passion about the environment and caring for others.
• Ability to handle ambiguity, learn on the fly, demonstrate sound judgment, and solve problems creatively.
• Accuracy with money handling and register use.
• Fluent in English.

• Experience working in retail and/or outdoor industry.
• Participation in core sports such as climbing, skiing, snowboarding, surfing, fly fishing, mountain biking, and trail running.

• Inclusive mindset.
• Interest in saving the planet and making a positive impact through work.