Customer Assistant Cabot Circus

Working Pattern

Week 1
Tuesday 08:00-16:00
Wednesday 12:30-20:30
Thursday 12:30-20:30
Saturday 08:00-16:00

Week 2
Monday 12:30-20:30
Tuesday 08:00-16:00
Thursday 12:30-20:30
Saturday 08:00-16:00

Join M&S as a Customer Assistant where you'll be at the frontline of the UK’s fastest growing retailer. We’re not just looking for someone to fill shelves – we need colleagues who are down-to-earth, who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving. We’re seeking passionate individuals who not only take pride in their knowledge of M&S products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.

You'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently delivering style advice or recommending and selling our newest products to our customers. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.

• Work in a high-pressure environment to serve, sell, fill and help drive growth in sales.
• Utilise digital tools, such as the Sparks App and in-store devices, to enhance the customer experience.
• Contribute to a positive, high-energy team environment and support colleagues in delivering a seamless customer experience.
• Be flexible to work across various areas of the store, adapting to changing demands of the retail environment.
• Take a frontline approach and demonstrate readiness to roll up your sleeves, with opportunities for development.

Typical requirements include strong customer service orientation, willingness to work flexible hours as indicated in the Working Pattern, and ability to use digital tools to assist customers.

Are you ready for it? Take Your Marks and apply today.