Assistant Manager - Part Time

Monkhouse, part of the Banner Group is a progressive business that is genuinely growing from strength to strength through its strong acquisition plan and one that takes its responsibility to create a better working place for all its employees seriously.

In addition, as the UK's leading supplier of school wear, the company has placed enormous focus on 'doing the right thing' by implementing the most ambitious holistic sustainability strategy in the industry.

We hire talented and dedicated individuals to lead our retail teams. We believe in growth and opportunity, providing extensive on-the-job training and experiences that will boost your career.

• Confident
• Enjoy a busy and sometimes intense environment,
• Flexible with your working hours,
• Enthusiasm to learn,
• Enjoy working in a team,
• Positive thinking.

Now let's take you through what you will be doing. We will give you full training on every job and buddy you up with an experienced colleague to support you through your first few weeks.

You’ll drive sales and company initiatives; manage essential tasks and established processes; and be willing to share and suggest ways of improving things through your daily experiences of running the store. You’ll need to be energised and organised to ensure you stay on top of core operational procedures such as stock management, and will provide timely and insightful data back to HQ to assist in the development of our sales strategy.

You will need to be computer literate with good working knowledge of Microsoft programs.

Keeping the customer at the heart of the business at all times is crucial to the success of the store and you will be the driving force in delivering this through your ability to make good decisions.

Youwill be required to recruit additional colleagues, train and lead them to deliver the same exceptional service that you provide to customers daily, and to mobilise this we will support you with a comprehensive induction and on-boarding for every new recruit. You’ll delegate well to encourage growth in your team, recognise great performance and won’t be afraid to appropriately manage performance to keep them on track.

In addition, you will need to organise daily your supporting colleagues with tasks and checking seasonal recruits are happy and delivering on our customer service promise. We have many applicants whose first job is  will build in opportunities for them to up skill and build up their CV.

You will also be the ‘go to’ person for any customer issues that need resolving and you will therefore need excellent people skills and be a good problem solver.

Tasks include re-organising merchandise as required and re-organising the stock room after our peak season. In addition to this, your job will be to keep engaged with the business through our various initiatives and use this time to reflect on leanings from peak season and build in any training that you think you will benefit from.

You need to really feel the pride that we feel as a business by ensuring the store is always visually inviting. You need to be a highly organised person, familiarise yourself with our full product range,company processes, money management and rotas during our peak time. Your energy, positive vibes and can-do attitude will be essential to the success of the business.

Roles that involve direct contact with schools will require an enhanced background check (including criminal record history) as part of our standard hiring procedure.

We take our sustainability responsibility extremely seriously, and it is only with the full cooperation of every one of us, that will ensure we deliver on…