Account Manager - Local Foodservice

Overview

As a key member of the Danish Crown Food service division, you are responsible for managing customer relationships, ensuring customer satisfaction and acting as a liaison between the customer and the company. You will build and maintain strong, long-lasting relationships with a portfolio of customers, working to understand their needs and challenges, and finding solutions to meet those needs. You will play a key role in driving business growth by nurturing existing customer relationships, identifying opportunities for upselling or cross-selling, pursuing new business opportunities and value maximisation through strategic market placement.

• Identify and pursue new business opportunities, including cold-calling and attending trade exhibitions to expand customer base
• Follow strategic sales plans to meet monthly and annual sales targets
• Conduct market research to stay informed about industry trends, competitor activities and customer needs

• Build and maintain strong relationships with existing customers, ensuring high levels of customer satisfaction
• Act as the primary point of contact for key customers, conducting regular performance reviews and addressing customer needs

• Present products or services in a structured and professional manner to potential customers
• Negotiate contracts, pricing and delivery terms with buyers and managers to close deals
• Monitor sales performance metrics, aiming to meet or exceed targets

• Support the preparation of detailed sales forecasts, market activity reports and financial analysis to inform decision-making
• Provide feedback on customer preferences and market trends to support product development and marketing strategies

• Work closely with internal teams (e.g., product, marketing, operations) to ensure seamless project implementation and alignment with customer expectations
• Deliver initiatives in line with key customers and Danish Crown strategy
• You must be based in England in a suitable location to maximise customer visits across the region
• Strong commercial awareness with the ability to analyse financial data (e.g., profit margins)
• Excellent communication, negotiation and interpersonal skills to build trust with clients and stakeholders
• Proficiency in using digital tools such as CRM software for managing client data effectively
• Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, Access)

• Proactive, resourceful and self-sufficient
• Works collaboratively with others
• Generates enthusiasm in others
• Balances own interests and others
• Seeks to understand different perspectives and include others
• Identifies and seizes new opportunities
• Displays a can-do attitude even in challenging situations
• Persists in accomplishing objectives despite obstacles and setbacks
• Quickly and decisively takes action in fast changing, unpredictable situations
• Shows initiative in demanding situations
• Sets demanding goals and has high standards
• Learns quickly in new situations
• Experiments to find new solutions
• Follows through on commitments
• Views mistakes as opportunities to learn
• Seeks new approaches to solve problems
• Seeks assignments that stretch themselves beyond comfort zone
• Gains trust and confidence of others easily
• Models high standards of honesty and integrity
• Demonstrates behaviour aligned with company values
• Leads by example
• Supports a positive and motivating work environment

• 5+ years of proven commercial experience with ability to work independently in a competitive environment, with a strong track record of meeting or exceeding sales targets.
• An established network in the UK market, preferably within a Regional or Local Food service trading environment

• This position is not eligible for relocation assistance

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