Telesales Representative

Outbound Telesales Executive (Warm Leads) - Bristol

Please note:

the company's offices are on the outskirts of Bristol and not easily accessible by public transport.

5 days a week - Monday–Friday, office-based with alternate Saturdays (and obviously a day off during the relevant week)

Are you confident speaking with customers, motivated by achievable targets, and looking for a role where your calls make a real difference to someone’s daily comfort and independence?

You’ll be joining a high‑performing telesales team known for their energy, resilience, and strong results. All calls are made to warm leads — customers who have already expressed interest via the company website in products such as recliner chairs and mobility scooters.

This is not cold calling, and it’s not high‑pressure selling. It’s about engaging conversations, understanding customer needs, and arranging an appointment for a field specialist to help them choose the right product.

• Making professional, outbound calls to warm leads requesting information
• Building rapport quickly and confidently over the phone
• Understanding individual needs with empathy and a clear, patient communication style
• Handling objections positively and moving conversations forward
• Booking home appointments for field consultants
• Sending brochures, handling follow‑ups, and updating the CRM
• Managing a consistent call flow and working towards realistic KPIs

Current top performers share very clear strengths, so this role is perfect for someone who is:

• ⭐
  Naturally energetic and engaging on the phone
• ⭐
  Competitive and self‑motivated, enjoying working to targets
• ⭐
  Resilient — able to bounce back quickly after a “no”
• ⭐
  Comfortable with repetition and maintaining high activity levels
• ⭐
  Able to handle pushback professionally and confidently
• ⭐
  Happy working independently without micromanagement

Many successful colleagues come from backgrounds such as recruitment, automotive sales, broadband/telecoms, outbound B2C sales, and other commission‑based roles, where high volume and KPI‑driven performance are normal.

Individuals from heavily inbound, complaint‑handling or relationship‑nurturing backgrounds often find this role less natural due to:

• Discomfort pushing past the first objection
• Preference for slower‑paced, customer service‑focused environments

For that reason, this role is best suited to people who enjoy proactive, structured, outbound calling.

• Warm leads only — no cold calling
• Uncapped commission with strong earning potential
• Full product and communication training
• Supportive, ethical, and professional team
• A company with a trusted reputation and long‑standing customer base
• A role where your work improves people’s quality of life

If you’re confident on the phone, motivated by targets, and enjoy speaking with people — while still wanting a role with purpose — we’d love to hear from you.

Apply now and join a team where your energy, resilience, and professionalism are truly valued.