Client Engagement Manager - C&M - Manufacturing Innovation

Client Engagement Manager - C&M - Manufacturing Innovation - UK

Global Innovation and Technology Centre, Back Lane, Melbourn, Hertfordshire, SG8 6DP
, United Kingdom, Melbourn SG8 6DP
, GB

We are PA Consulting, and we are not a traditional consulting firm. We are different in what we do and how we do it. We believe in the power of ingenuity to build a positive human future. As strategies, technologies, and innovation collide, we create opportunity from complexity. Our diverse teams of experts combine innovative thinking and breakthrough technologies to progress further, faster.

Our clients adapt and transform, and together we achieve enduring results.

We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport.

Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands.

At the forefront of our growth engine, our Client Engagement Managers are not just sales leaders — they are hunters and relationship architects, passionate about unlocking new possibilities in markets hungry for innovation. With deep expertise in sales and business development, you will play a pivotal role in uncovering and capturing high-potential opportunities across high-volume manufacturing companies in Consumer Products and Industrial Systems.

In this highly creative environment, and working closely with engineering and supply chain teams, you will enhance, refine, and make established Manufacturing Innovation insights and propositions relevant to clients. Your role will centre on identifying, qualifying, and accelerating exciting manufacturing innovation opportunities. You will help connect our clients’ biggest manufacturing challenges with PA's capabilities, ultimately driving otherwise undiscovered sales opportunities.

You will leverage your established industry network across Consumer Products and packaged goods, Industrial Products and processes, and manufacturing start-ups to spark conversations with key decision-makers, opening doors for collaborative projects and strategic growth. Your passion for relationship building and front-end sales will allow you to become a trusted advisor and gateway into PA’s broader capabilities.

The successful candidate will operate across the early stages of our sales pipeline to develop manufacturing process, production, and supply chain opportunities.

While not exclusive, one of the primary focus areas for this role will be the identification, outreach, and contact initiation for individuals in CPG, industrial processing, and high-growth manufacturing businesses whose roles are focused on innovation, manufacturing, operations, and supply chain. This includes COOs, Chief Innovation Officers, VPs/SVPs of Supply Chain, Manufacturing, Operations, and their respective teams across CPG and manufacturing markets.

This role will include:

Qualify and incubate new, undeveloped, or dormant accounts into significant revenue-generating clients with long-lasting relationships.

Access and penetrate existing accounts where PA’s Manufacturing and Supply Chain services are less well known, working with account teams and existing account plans.

Develop and maintain client engagement plans to map existing relationships and grow new relationships with senior prospective clients and buyers, creating named leads that can be managed through PA’s CRM platform.

Work closely with visionary engineering and supply chain teams to enhance, refine, and make well-established Manufacturing Innovation insights and propositions relevant to clients.

Work with marketing colleagues to shape market materials that drive further sales and help PA pursue industry recognition within targeted sectors.

Tailor confident presentation materials to help PA’s capabilities resonate with specific clients’ needs and challenges. Continuously monitor and analyze competitor activity within the market and our customers, providing market intelligence and clearly…