Parts Advisor

Parts Advisor Salary: £33,575 per annum

Location:

Avonmouth, Bristol

Hours:

Monday to Friday, either 7:00am to 4:00pm or 9:00am to 6:00pm (with 1-hour unpaid lunch), plus Saturday mornings 8:00am to 1:00pm on a rota basis. Join a Well-Established Automotive Business We are currently looking for an experienced and customer-focused Parts Advisor to join our busy and successful automotive operation in Avonmouth. This is a fantastic opportunity for someone who thrives in a fast-paced environment, enjoys building strong customer relationships, and has a passion for delivering exceptional service.

You'll play a key role in ensuring customers receive the right parts at the right time while helping to drive sales growth and maintain excellent service standards.

The Role As a Parts Advisor, you will be responsible for managing customer parts enquiries, processing orders efficiently, and supporting both internal workshop teams and external customers. Your duties will include:
Handling incoming parts enquiries and orders Identifying customer requirements and providing expert advice Checking stock availability and sourcing non-stock items when required Picking and allocating parts for workshop technicians Updating customers on backorders and delivery times Building relationships with existing customers and developing new business opportunities Maximising sales through upselling and promotional campaigns Managing key customer accounts and identifying opportunities for growth Ensuring all orders are accurately processed, invoiced, and dispatched Delivering outstanding customer service at all times Resolving customer queries and complaints promptly and professionally.

What We're Looking For Previous experience in a Parts Advisor, Parts Sales, Automotive Parts, or Motor Trade role Excellent communication and customer service skills Strong organisational abilities and attention to detail Ability to work effectively in a busy, target-driven environment A proactive and positive approach to sales and customer relationships Good IT and administration skills A team player who is committed to delivering excellent service.

What's on Offer? Competitive salary of £33,575 Established and supportive team environment Opportunities to increase sales and develop customer accounts Stable, full-time permanent position Long-term career prospects within a successful automotive business. If you are an experienced Parts Advisor looking for your next opportunity within a thriving automotive business, we would love to hear from you. Apply today!