Clinic Operations & Business Development Manager

Location: Fishponds

Clinic Operations & Business Development Manager Bristol Hybrid & Flexible Working £36,000 – £43,000 DOE Uncapped Commission & Performance Bonuses Flexible Working Arrangements Employed or Self-Employed Options Are you a confident, commercially minded individual who thrives on building relationships, generating new business and making things happen? Do you have a passion for health, fitness, sport or wellness and want a role where you can genuinely make your mark?

We are recruiting for an exciting and unique opportunity with a thriving private health and wellness clinic in Bristol. With an excellent reputation for delivering exceptional care and supporting a diverse range of clients, including those within the sporting world, the business is entering an exciting period of growth. This is far more than a traditional Clinic Manager or Business Development Manager position.

Combining sales, business development, customer experience and clinic operations, you will have the freedom to take ownership, introduce new ideas and play a pivotal role in shaping the future of the business. Whether you come from a sales, fitness, wellness, healthcare or service-led background, if you are commercially driven, exceptionally organised and enjoy working with people, this could be the opportunity you have been looking for.

The Role:

Take ownership of the day-to-day operations of a busy private wellness clinic, ensuring a professional, efficient and welcoming environment. Proactively generate new business through networking, prospecting, referrals, local partnerships and relationship building. Build and develop relationships with gyms, personal trainers, sports clubs, fitness professionals, local businesses and the wider wellness community. Identify new commercial opportunities and introduce initiatives to increase bookings, revenue and brand awareness.

Manage incoming enquiries, identify buying signals and confidently convert potential clients into bookings and treatment packages. Oversee appointment scheduling, practitioner diaries, customer communications and general clinic administration. Deliver an exceptional customer experience, building strong relationships that encourage repeat business and referrals. Organise promotional activities, screening events and networking opportunities to attract new clients. Support and coordinate practitioners, ensuring the clinic operates efficiently and maintains exceptional service standards.

Work closely with the business owner to establish sales targets, monitor performance and implement growth strategies. Contribute ideas to improve processes, develop services and support the future expansion of the clinic. Take ownership of your results, with the opportunity to influence business performance and directly benefit from its success. The Candidate:
Proven experience in sales, business development, account management or a commercially focused position. A natural relationship builder who enjoys meeting new people, networking and creating business opportunities. Ideally, experience or a genuine interest in health, fitness, sports, rehabilitation, wellness or private healthcare. Commercially astute, with the confidence to recognise opportunities, convert enquiries and achieve sales targets. Exceptionally organised, with the ability to balance operational responsibilities alongside new business development.

Confident, personable and professional, with excellent communication and customer service skills. Proactive, self-motivated and comfortable working independently without constant supervision. A hands-on approach, happy to manage everything from customer bookings and administration through to business growth. Comfortable managing people, coordinating teams and…