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Parts Advisor

Job in West of England, Bristol, Bristol County, BS1, England, UK
Listing for: Kemp Recruitment Ltd
Full Time position
Listed on 2026-10-21
Job specializations:
  • Sales
    Inside Sales
Salary/Wage Range or Industry Benchmark: 33575 GBP Yearly GBP 33575.00 YEAR
Job Description & How to Apply Below
Location: West of England

Parts Advisor - Avonmouth

Hours:

Monday to Friday, 07:00 - 16:00 or 09:00 - 18:00 (rotating shifts, 60-minute unpaid lunch)
Saturdays 08:00 - 13:00 - 1 in 3 rota basis
Full time, permanent

Earning Potential - Salary:

£33,575 per annum (including Saturday rota)
Overtime paid at 1.5x hourly rate

Overview

We're looking for a Parts Advisor to join a busy trade parts environment in Avonmouth. You'll be identifying parts, processing orders, keeping customers updated, and driving sales growth. If you've got parts experience and you're target-driven, this is the one.

Key Responsibilities
  • Receiving and interpreting parts orders - advising on additional requirements or prices
  • Matching orders against stock items and advising on non-stocked items
  • Answering inbound calls within 3 rings
  • Pre-picking and maintaining parts stores
  • Promoting new customer business - liaising with management and aftersales executives
  • Keeping customers and workshop updated on backorders and availability
  • Picking parts and allocating to technicians
  • Locating unavailable items - arranging delivery or raising V.O.R. orders
  • Maximising sales through upselling and campaigns
  • Managing key account customers - developing sales and increasing spend
  • Preparing customer orders for dispatch - ensuring accuracy and highlighting shortages
  • Ensuring all orders are invoiced and dispatched on schedule
  • Handling customer complaints - escalating unresolved issues

You'll be a great fit if you're organised, customer-focused, and want a stable role.

What You'll Need
  • Previous Parts Advisor experience - ideally in a busy trade parts environment
  • Strong customer service skills - professional and courteous
  • Sales-orientated and target-driven
  • Good computer literacy - confident with parts systems
  • Full UK driving licence

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