Security Supervisor

Job Opportunity

Security Supervisor (with Facilities Support) – Full‑Time, Bridgewater House, Bristol.

Typical 07:00‑19:00 or 09:00‑21:00.

Reports To:

operations Manager (Mitie) & BBC Studios Global Property Team. Salary: 16.37ph.

Help Protect a Creative Powerhouse – Join Mitie at BBC Studios.

At Mitie, we are proud to partner with some of the UK's most recognised brands, and few are as iconic as the opportunity we present to you within the Media sector of our portfolio. We're offering a unique opportunity for a Security Supervisor to lead day‑to‑day security operations and support the FM (Facility Management) team in delivering at Bridgewater House in Bristol.

This is not your average security role. It's your chance to be embedded at the heart of a global content creation hub, helping to protect the people, property, and creative energy that powers the Media industry. You'll play a crucial role in keeping the site running smoothly both from a security and facilities support perspective.

• Work directly on‑site at Bridgewater House with a world leader in storytelling.
• Based in Bristol's buzzing creative quarter, full of culture, innovation, and opportunity.
• Dynamic environment where no two days are the same.
• A rare chance to work behind the scenes at one of the UK's most respected media organisations.
• Deliver high‑impact services as part of Mitie's professional, client‑focused team.

• Oversee the day‑to‑day supervision of the security team on‑site at Bridgewater House plus supervisory interaction with the FM team.
• Manage team rotas, ensuring full coverage during holidays and absences.
• Maintain accurate documentation, reports, and logs in line with client and company standards.
• Act as the key liaison between Mitie and our client, and local site contacts.
• Report and respond to security incidents, hazards, or faults promptly.
• Provide hands‑on support where needed, including FM related tasks.
• Order and distribute uniforms and oversee SIA licence renewals within the team.
• Hold regular catchups with the client to ensure satisfaction and proactive service delivery.
• Inform the necessary service line of any new associated requests.
• Ensure full compliance with safety protocols and our client's high service expectations.

• As the first point of contact for visitors and staff, a professional, approachable, and friendly manner is essential.
• Valid SIA Licence.
• Prior supervisory experience in a security or site management role.
• Excellent communication and interpersonal skills.
• Organised, dependable, and confident in managing teams and responsibilities.
• Proficient with basic administrative tools and report writing.
• A calm, flexible approach to shift changes and unexpected challenges.
• Experience working in high‑profile or client‑facing environments a bonus.

• Negotiable salary, reflective of experience and responsibilities.
• Training and development to grow your leadership skills.
• Supportive management, with clear pathways to progression.
• The opportunity to be part of a prestigious client contract with national visibility.

• To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes.
• Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
• To undertake additional training to ensure continuous self‑development.

• To be responsible for the day‑to‑day operation of Security.
• Be the first point of contact for the Security team and deal with day‑to‑day matters such as standards of dress, discipline, and conduct are met and adhered to.
• Assist in on‑going training to resident security teams and ensure all new security officers are fully trained and inducted to the site procedures and policies including CCTV, access control systems, deliveries and removals, fire alarms and intruder alarm.
• Develop teamwork within the workforce, ensuring high morale through effective…