Security Officer Compliance

Overview

Mitie has a fantastic opportunity for an experienced Security Officer to join our team at Cabot Circus Shopping Centre in Bristol. This is a key role within a busy retail environment, supporting both front-facing security operations and the safe management of Back of House (BOH) areas across the centre.

Better places, thriving communities.

As a Security Officer Compliance, you will play a vital part in maintaining a safe, compliant, and well-managed shopping centre. Working as part of the on-site security team, you will support day-to-day operations, conduct compliance checks, engage with retailers, and proactively identify and reduce risks.

Pay rate - £13.21

• Conduct routine and ad-hoc BOH inspections across loading bays, service corridors, plant areas, refuse rooms, and shared BOH spaces
• Monitor compliance with:
• Fire safety requirements (escape routes, fire doors, storage)
• Health & Safety standards
• Waste management procedures
• Deliveries and loading bay protocols
• Identify hazards, unsafe practices, and non-compliance issues and take appropriate action
• Act as the BOH point of contact for retailers and their contractors
• Provide guidance and advice to retailers on BOH rules, safety expectations, and best practice
• Challenge non-compliance professionally and constructively
• Build positive working relationships to encourage voluntary compliance
• Record all inspections, issues, and actions taken using agreed reporting systems
• Escalate serious or repeat breaches to management
• Support enforcement actions where necessary in line with centre policies
• Operate as part of the security team, responding to incidents as required
• Maintain a visible BOH presence to deter theft, misuse of areas, and unauthorised access
• Support emergency responses including evacuations, fire alarms, and major incidents
• Monitor contractor access and compliance with site rules
• Ensure deliveries are conducted safely and within designated time frames
• Challenge unauthorised access or unsafe working practices

• Valid SIA Door Supervisor Licence
• Strong knowledge of BOH operations in retail or commercial environments
• Confident communicator with the ability to challenge professionally
• Good understanding of Health & Safety and fire safety principles
• Ability to write clear reports and maintain accurate records
• First Aid at Work
• Fire Marshal / Fire Warden training
• IOSH or equivalent H&S qualification
• Experience in retail centre security or operations

• Calm, confident, and approachable
• Fair and consistent in enforcement
• Proactive and observant
• Comfortable working independently
• Strong problem-solving skills

We offer holiday entitlement, pension contributions, discount through MiDeals to over 850 high street retailers, cycle to work, options to buy extra holiday, save as you earn scheme, share incentive plan, recognition, and wellbeing incentives such as Mitie Stars and many other benefits. Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle. We have a virtual GP for you and members of your household, and Salary Finance offers financial wellbeing assistance.

When you join us, you’ll access Choices to tailor benefits such as dental insurance, dining cards, coffee clubs, and more. You’ll also receive access to high street discounts from thousands of retailers, gyms, and more through MiDeals, plus a cycle-to-work scheme. Life cover is the greater of your annual salary or £10,000, plus save-as-you-earn and a Mitie Matching Share Plan.

We recognize employees with Mitie Stars, with monthly prizes and a yearly top prize of up to £10,000. We invest in training and development to support career progression.

Our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition and need reasonable adjustments during recruitment, please let us know by emailing.

Since 1987, Mitie’s 68,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, serving a diverse range of clients including banks, government sites, hospitals, and schools.

Join our Mitie Team. Together our diversity makes us stronger.