Security Compliance Officer

Job Overview

Mitie has a fantastic opportunity for an experienced Security Officer to join our team at Cabot Circus Shopping Centre in Bristol. This is a key role within a busy retail environment, supporting both front‑facing security operations and safe management of BOH areas across the centre.

As a Security Officer Compliance you will play a vital part in maintaining a safe, compliant and well‑managed shopping centre. You will support day‑to‑day operations, conduct compliance checks, engage with retailers, and proactively identify and reduce risks.

Pay rate – £13.82.

• Conduct routine and ad‑hoc BOH inspections across loading bays, service corridors, plant areas, refuse rooms and shared BOH spaces.
• Monitor compliance with fire safety requirements, health & safety standards, waste management procedures, deliveries and loading bay protocols.
• Identify hazards, unsafe practices and non‑compliance issues and take appropriate action.
• Act as the BOH point of contact for retailers and their contractors.
• Provide guidance and advice to retailers on BOH rules, safety expectations and best practice.
• Challenge non‑compliance professionally and constructively.
• Build positive working relationships to encourage voluntary compliance.
• Record all inspections, issues and actions using agreed reporting systems.
• Escalate serious or repeat breaches to management.
• Support enforcement actions where necessary in line with centre policies.
• Operate as part of the security team, responding to incidents as required.
• Maintain a visible BOH presence to deter theft, misuse of areas and unauthorised access.
• Support emergency responses including evacuations, fire alarms and major incidents.
• Monitor contractor access and compliance with site rules.
• Ensure deliveries are conducted safely and within designated time frames.
• Challenge unauthorised access or unsafe working practices.

• Valid SIA Door Supervisor Licence.
• Strong knowledge of BOH operations in retail or commercial environments.
• Confident communicator capable of professional challenge.
• Good understanding of health & safety and fire safety principles.
• Ability to write clear reports and maintain accurate records.
• First Aid at Work.
• Fire Marshal / Fire Warden training.
• IOSH or equivalent H&S qualification.
• Experience in retail centre security or operations.

• Calm, confident and approachable.
• Fair and consistent in enforcement.
• Proactive and observant.
• Comfortable working independently.
• Strong problem‑solving skills.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition and need reasonable adjustments, please let us know.