Security Supervisor

Job Overview

• To protect our customer's property, people and/or assets by providing security services in direct accordance with the site's published Assignment Instructions (AI's) and any subsequent changes.
• Deliver results that meet and/or exceed the Key Performance Indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
• Undertake additional training to ensure continuous self‑development.

• Be responsible for the day‑to‑day operation of security working under the site manager.
• Be the first point of contact for the security team and deal with day‑to‑day matters such as standards of dress, discipline, and conduct.
• Assist in ongoing training to resident security teams and ensure all new security officers are fully trained and inducted to the site procedures and policies including CCTV, access control systems, deliveries and removals, fire alarms and intruder alarm.
• Develop teamwork within the workforce, ensuring high morale through effective motivational methods.
• Assist in review of security officers' performance and development.
• Assist in any security/equipment investigations, i.e. thefts, missing items, complaints etc.
• Provide customer/client liaison as required.
• Ensure Assignment Instructions are adhered to at all times by security and shipping personnel.
• Ensure that any important messages are conveyed in the Security Handover and that all security personnel read and acknowledge them.
• Ensure security records and logs are kept up to date.
• Ensure the security team are compliant with all relevant legislation on data protection.

• Previous security and supervisory experience.
• SIA Licence DS or SG as minimum; CCTV would be beneficial.
• SC Clearance desirable.
• Good literacy and communication skills with excellent verbal and written English.
• Computer and software literacy.
• Reliability, self‑motivation and ability to use own initiative and work without supervision.
• Ability to solve problems, make decisions and prioritise.
• Ability to transfer self‑motivation to staff.
• Ability, tact and diplomacy to deal with people at all levels.
• Self‑confidence and interest in self‑development.
• Interest in continuous improvement of the company's performance.
• Excellent record of attendance and time‑keeping.
• Valid driver's licence and ability to drive both manual and automatic vehicles.

Our market‑leading flexible benefits scheme provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. You can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee.

Salary Finance also offers competitive loans. When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more! We give you access to high street discounts from thousands of well‑known retailers, gyms and more through our MiDeals platform.

And we have a cycle‑to‑work scheme. Life cover is the greater of your equivalent annual salary or a minimum of £10,000 – giving peace of mind for your dependants. We also offer a save‑as‑you‑earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie). We award our employees with Mitie Stars as recognition for their hard work.

There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition and need us to make reasonable adjustments, please let us know by emailing at __.