Security Compliance Officer

Security Officer Compliance

Cabot Circus Shopping Centre - Bristol

Mitie has a fantastic opportunity for an experienced Security Officer to join our team at Cabot Circus Shopping Centre in Bristol. This is a key role within a busy retail environment, supporting both front-facing security operations and the safe management of Back of House (BOH) areas across the centre.

As a Security Officer Compliance, you will play a vital part in maintaining a safe, compliant, and well-managed shopping centre. Working as part of the on-site security team, you will support day-to-day operations, conduct compliance checks, engage with retailers, and proactively identify and reduce risks.

• Conduct routine and ad-hoc BOH inspections across loading bays, service corridors, plant areas, refuse rooms, and shared BOH spaces
• Monitor compliance with:
• Fire safety requirements (escape routes, fire doors, storage)
• Health & Safety standards
• Waste management procedures
• Deliveries and loading bay protocols

• Identify hazards, unsafe practices, and non-compliance issues and take appropriate action

• Act as the BOH point of contact for retailers and their contractors
• Provide guidance and advice to retailers on BOH rules, safety expectations, and best practice
• Challenge non-compliance professionally and constructively
• Build positive working relationships to encourage voluntary compliance
• Record all inspections, issues, and actions taken using agreed reporting systems
• Escalate serious or repeat breaches to management
• Support enforcement actions where necessary in line with centre policies
• Operate as part of the security team, responding to incidents as required
• Maintain a visible BOH presence to deter theft, misuse of areas, and unauthorised access
• Support emergency responses including evacuations, fire alarms, and major incidents
• Monitor contractor access and compliance with site rules
• Ensure deliveries are conducted safely and within designated time frames

• Challenge unauthorised access or unsafe working practices

• Valid SIA Door Supervisor Licence
• Strong knowledge of BOH operations in retail or commercial environments
• Confident communicator with the ability to challenge professionally
• Good understanding of Health & Safety and fire safety principles
• Ability to write clear reports and maintain accurate records
• First Aid at Work
• Fire Marshal / Fire Warden training
• IOSH or equivalent H&S qualification
• Experience in retail centre security or operations

• Calm, confident, and approachable
• Fair and consistent in enforcement
• Proactive and observant
• Comfortable working independently

• Strong problem-solving skills