Mental Health Recovery Worker

Crisis House Mental Health Recovery Worker

Job Type - Permanent Full Time (35 Hours)

Salary - £24,544.91 per annum

Be the reason someone finds hope in a difficult moment.

At Rethink Mental Illness, we believe recovery is possible for everyone. We're looking for a compassionate, resilient and person‑centred Mental Health Recovery Worker to join our Crisis House team, supporting people experiencing mental health challenges to build confidence, develop independence and take positive steps towards recovery.

As a Crisis House Mental Health Recovery Worker, you'll provide high‑quality, recovery‑focused support to individuals staying within a crisis service. You'll work alongside people at a critical point in their mental health journey, helping them to identify strengths, achieve personal goals and access the support they need to move forward positively.

This is a rewarding opportunity to make a genuine difference every day while working as part of a supportive and values‑driven team.

• Building trusting and supportive relationships with people using the service.
• Delivering person‑centred, recovery‑focused support.
• Encouraging independence, wellbeing and positive coping strategies.
• Working collaboratively with colleagues, healthcare professionals, families and wider support networks.
• Maintaining accurate records and ensuring information is managed appropriately.
• Supporting safeguarding, health and safety and risk management processes.
• Participating in training, supervision and continuous professional development.

We're interested in people who are:

• Passionate about supporting people affected by mental illness.
• Empathetic, non‑judgemental and able to build positive relationships.
• Strong communicators who can work effectively within a team.
• Organised, accountable and committed to delivering excellent support.
• Able to remain calm and professional within a crisis environment.
• Committed to inclusion, equity and person‑centred practice.

Experience with in mental health, social care, housing support or a related sector would be beneficial, although we also welcome applicants who can demonstrate transferable skills and a genuine commitment to recovery‑focused support.

At Rethink Mental Illness, we believe that when you feel supported, you can make the biggest difference. That’s why we offer a range of benefits to help you thrive:

• Inclusive Culture: Join staff networks that champion diversity and inclusion.
• Wellbeing Support: Access our Wellbeing Hub, Employee Assistance Programme, and the Unmind mental health app.
• Recognition & Rewards: Enjoy discounts, cashback offers, and celebrate achievements through our PULSE platform.
• Flexible Working & Generous Leave: Starting at 25 days annual leave (plus bank holidays and your birthday off), with options to buy or sell extra days.
• Learning & Development: Grow your career with structured onboarding and training opportunities.
• Financial & Family Support: Contributory pension scheme, enhanced family leave, and travel benefits like season ticket loans and cycle‑to‑work schemes.
• Referral Bonus: Earn up to £300 for introducing someone to our team.

Diversity is important to us, and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer.

We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.

We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued…