Housing Advisor

Job description

Full Time, Permanent positions available

Bristol City Council's Housing Options Service has several vacancies available for Housing Advisors to work within the Homelessness Prevention Team.

The team are specialists in working with families and single people who are homeless or at risk of homelessness, to ensure early intervention, prevention, and to assist households in finding solutions to their housing problems.

• Work face to face with citizens to identify issues and steps to prevent homelessness.
• Liaise with a wide range of statutory and voluntary agencies, maintaining regular communication with their representatives.
• Promote and provide authoritative advice and assistance on homelessness prevention and a range of housing solutions.
• Advise landlords and tenants regarding their statutory rights.

• Excellent communication skills, including negotiation and mediation.
• Knowledge and understanding of relevant legislation.
• Problem-solving abilities and strong written communication skills.
  
  Ability to present information in a clear, legible, and logical manner.
• Strong conciliation skills to facilitate understanding between groups with potentially conflicting objectives.

Some of these posts may involve working in specialist areas, which will be discussed further at the interview stage.

If you haven't already done so, find out more about our service and the role, including a day in the life profile, on our recruitment site.

Please note that this role is subject to an Enhanced DBS Check

At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation. For the majority of our roles hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice - mixing both home and office working.

• Join us and you'll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you'll be working in a supportive environment where you'll have the chance to make Bristol a better place and contribute to its future.

Bristol City Council strives to have a workforce that reflects the communities it serves, we are therefore committed to ensuring diversity in our hiring process. We welcome, develop and promote people from all sections of the community. Appointments will be made on merit.

The personal information section (including your name) you'll complete as part of the application form will not be visible to hiring managers, but is used confidentially to make sure that everyone is treated fairly.