Income Officer

Income Officer

📍 Bristol (Hybrid Working) 💰 Up to £40,000 per annum

RSR are currently recruiting for an experienced Income Officer on behalf of a respected Housing Association based in Bristol.

This is an excellent opportunity for a housing professional with a strong background in income collection, arrears management, and tenant engagement to join a supportive and forward-thinking organisation.

Key Responsibilities

Manage a portfolio of rent accounts and proactively maximise income collection.
Monitor and reduce rent arrears through early intervention and effective case management.
Negotiate repayment arrangements and provide tenants with advice and support.
Initiate legal proceedings where necessary in line with policies and procedures.
Work collaboratively with internal teams and external agencies to sustain tenancies.
Maintain accurate records and ensure compliance with relevant legislation and regulations.

About You

Previous experience working as an Income Officer, Rent Officer, Income Recovery Officer, or in a similar housing management role.
Strong knowledge of rent arrears recovery and tenancy management.
Excellent communication and negotiation skills.
Ability to manage a varied caseload and prioritise workload effectively.
Experience working within social housing or a housing association environment is desirable