Warehouse Assistant

Unit 3 Carrick Business Centre, Bonville Road, Bristol, BS4 5NZ
, UNITED KINGDOM

Rough Trade is looking for a Warehouse Assistant to join our Bristol warehouse team. This role plays an important part in supporting our growing Warehouse operation, ensuring orders are picked, packed, and dispatched accurately and on time.

For 50 years, Rough Trade has been at the centre of independent music culture. We're more than a record shop—we're a community, a venue, and a destination for music lovers.

Joining Rough Trade means becoming part of a passionate team dedicated to supporting artists, championing music discovery, and delivering exceptional experiences for customers around the world.

If you’re organised, detail-focused, and enjoy working in a fast-paced, hands-on environment, this could be a great fit.

Your duties and responsibilities will include:

Picking & Packing orders to required standards.

Requires the capability to repeatedly lift up to 50 lbs throughout the day, which includes performing repetitive motions necessary for order picking and packing.

Receiving & sorting deliveries from suppliers.

Filing and accurately preparing stock.

Shipping orders through our carriers.

Customer Service. (Speaking with customers online & on the phone to resolve issues).

Stock control to maintain an accurate inventory.

Maintaining a clean & organised work environment.

Previous experience in a warehouse, fulfilment or logistics environment.

Experience handling vinyl records or working within the music industry.

Experience using Shopify.

Experience using warehouse management or inventory systems.

Previous stock control or inventory management experience.

The ideal candidate should be organised, hardworking, confident, trustworthy, diligent, and reliable, and should also possess the following skills and experience:

Ability to work quickly and to tight deadlines

Ability to work well under pressure

Some experience working in a similar role, preferably dealing with vinyl records

Self motivated

Experience with Shopify and warehouse inventory systems

Physically capable of repeatedly lifting and moving items weighing up to 50 lbs throughout the working day.

The successful candidates may be required to work over the weekend when needed.

• Do you have experience in a similar role?
• Are you able to work evenings and weekends?
• Describe your customer service experience
• What are your salary expectation for the role?