Banking Customer Success Lead

Penn Community Bank, located in Bristol, Virginia, is seeking an experienced professional to manage the Customer Success Specialists and ensure high-quality service delivery. This role involves leading a team, handling customer resolutions, and ensuring compliance with banking regulations.

The ideal candidate will have at least three years of call-center experience, preferably in financial services, and outstanding leadership and communication skills. A four-year degree or equivalent experience is preferred. This is a great opportunity to shape customer experiences and contribute to business growth.

The Banking Customer Success Lead role at Penn Community Bank is now open for applications in Bristol, VA, United States.

We would love to welcome a new Banking Customer Success Lead to our organisation in Bristol, VA, United States.

For the Banking Customer Success Lead position at Penn Community Bank, we are reviewing applications now.