Supervisor - Count Team

Overview

The incumbent in this position is responsible for leading the day-to-day activities of the Count Rooms to ensure the integrity of currency and voucher counting derived from the Hard Rock Rockford games, as well as ensuring compliance with all Gaming commissions.

The incumbent in this position is responsible for leading the day-to-day activities of the Count Rooms to ensure the integrity of currency and voucher counting derived from the Hard Rock Rockford games, as well as ensuring compliance with all Gaming commissions.

ESSENTIAL FUNCTIONS:

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

• Supervises the count room to ensure that all count tasks are completed efficiently and properly within designated internal controls.
• Performs all other duties as assigned to soft count and adheres to Virginia Lottery Regulations and Departmental Standard Operating Procedures.
• Trains and evaluates count room personnel.
• Displays positive and professional attitude and presentation at all times when communicating with all internal guests.
• Works within ACSC and generate reports.
• Responsible for ordering supplies and making sure the basic maintenance of equipment takes place.
• Performs all other duties as assigned and adheres to all Virginia Lottery Regulations and Departmental Standard Operating Procedures.

NON-ESSENTIAL JOB FUNCTIONS

• Attend seminars when needed.

High school degree preferred. Two (2) – three (3) years of soft count experience preferred.

ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):

• Must obtain and maintain all licenses / certifications per Federal, State, and Virginia Lottery.
• Must successfully pass background check.
• Must be able to operate drop carts to assist in the pickup, transfer, and delivery of funds.
• Must be capable of moving quickly throughout the gaming floor and complete repetitive motions.
• Must successfully pass drug screening.
• Must be twenty-one (21) years of age.
• Prior experience opening new properties/outlets strongly preferred.

KNOWLEDGE OF:

• Cashiering or banking operations.
• The Gaming industry, including principles and practices of a capital and operations budget.
• Knowledge of currency equipment.
• Knowledge of Internal Controls pertaining to soft count.
• Prior experience in the Gaming industry strongly preferred.

ABILITY TO:

• Effectively interact with people.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Stand for long periods of time.
• Identify different denominations of vouchers and currency and quickly count and stock vouchers and currency.
• Count and separate varying denominations of vouchers and currency.
• Be flexible schedule including nights, weekends, holidays with the understanding days off will fluctuate.
• This position spends time on the Casino floor and is subject to varying levels of crowds and noise, and the severity of which depends upon guest volume.
• Deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.
• Interpret and explain policies and procedures.

DISCLAIMER:

This is not necessarily an exhaustive list of all the responsibilities, skills, duties, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different task is performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technical development).

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