Specialty Banker

Join to apply for the SPECIALTY BANKER role at Hard Rock Hotel & Casino Bristol

The incumbent in this position is responsible for providing superior service to both internal and external guests. The incumbent is also responsible for performing varied cashier functions in a pleasant, efficient, and honest manner.

• Responsible for the daily cage deposits.
• Acceptance of hard and soft count drops daily.
• Replenishment of window and change attendant banks.
• Maintain paperwork as specified in the company’s internal controls regarding marker, front money, key control.
• Performs all other related and compatible duties as assigned.
• This position may be assigned to any area within the Cage.
• Functions involving Marker Bank, Fill Bank, Employee Services Bank and Main Bank.
• Appropriately document all movement of assets specific to the area assigned.
• Pit related transactions including but not limited to fill requests (fills and credits).
• Acceptance of document transfers and dealers toke process.
• Slot related transactions to include but not limited to manual jackpots, jackpot payouts requiring multiple types of payment, slot markers, slot toke process.
• Deposit preparation to include but not limited to cash, cash equivalents, markers, personal checks.
• Accepting and processing wire transfers and cash equivalents as outlined in the standard operating procedures.
• Servicing employees for retail, food and beverage and slot floats to perform their duties.
• All additional assignments requested by the cage supervisor and above.
• Well groomed, in appropriate uniform, and on time for assigned areas.
• Adheres to all Virginia Lottery Regulations.

• High school degree or equivalent required. Prior experience in the gaming industry strongly preferred.

• Must obtain and maintain all licenses and certifications per Federal, State, and Virginia Lottery regulations.
• Must successfully pass a background check.
• Must maintain strict confidentiality relative to financial data and casino policies.
• Must successfully pass a drug screening.
• Must comply with internal controls and standard operating procedures.
• Must comply with AML/Title 31 regulations.
• Must comply with all company policies and procedures.
• Must be twenty‑one (21) years of age.

• Procedures, methods, and equipment including computers and applicable software applications such as word processing, email, spreadsheets, and databases; excellent working knowledge of Microsoft Word, Excel, Outlook, and PowerPoint.
• Basic math skills.
• 10‑Key calculator.
• Prior cashier or teller experience strongly preferred.

• Be flexible to work varying shifts and time schedules as needed.
• Work on the casino floor and handle varying levels of crowds and noise, dependent on guest volume.
• Communicate effectively with outside contacts and all levels of team members.
• Review, comprehend, analyze, and assimilate reports, information generated on and by computers and other necessary documentation.
• Obtain and maintain all appropriate licenses and certifications per federal, state, and gaming regulations.
• Balance bank at the end of shift.
• Identify and accurately cash different denominations of gaming tokens, cash currency, checks, etc.
• Stand 100% of the time in a noisy environment.
• Lift depending on tasks assigned.

21+

This is not necessarily an exhaustive list of all the responsibilities, skills, duties, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or require that other or different tasks be performed when circumstances change.

Bristol, TN

Salary: $40,159.60 – $47,727.00