Account Manager - Local Foodservice

As a key member of the Danish Crown Food service division, you are responsible for managing customer relationships, ensuring customer satisfaction and acting as a liaison between the customer and the company. You will build and maintain strong, long-lasting relationships with a portfolio of customers, working to understand their needs and challenges, and finding solutions to meet those needs. You will play a key role in driving business growth by nurturing existing customer relationships, identifying opportunities for upselling or cross-selling, pursuing new business opportunities and value maximisation through strategic market placement.

• Business Development
  • Identify and pursue new business opportunities, including cold-calling and attending trade exhibitions to expand customer base
  • Follow strategic sales plans to meet monthly and annual sales targets
  • Conduct market research to stay informed about industry trends, competitor activities and customer needs
• Client Relationship Management
  • Build and maintain strong relationships with existing customers, ensuring high levels of customer satisfaction
  • Act as the primary point of contact for key customers, conducting regular performance reviews and addressing customer needs
• Sales Execution
  • Present products or services in a structured and professional manner to potential customers
  • Negotiate contracts, pricing and delivery terms with buyers and managers to close deals
  • Monitor sales performance metrics, aiming to meet or exceed targets
• Reporting and Analysis
  • Support the preparation of detailed sales forecasts, market activity reports and financial analysis to inform decision-making
  • Provide feedback on customer preferences and market trends to support product development and marketing strategies
• Collaboration
  • Work closely with internal teams (e.g., product, marketing, operations) to ensure seamless project implementation and alignment with customer expectations
  • Deliver initiatives in line with key customers and Danish Crown strategy
  • You must be based in England in a suitable location to maximise customer visits across the region
  • Strong commercial awareness with the ability to analyse financial data (e.g., profit margins)
  • Excellent communication, negotiation and interpersonal skills to build trust with clients and stakeholders
  • Proficiency in using digital tools such as CRM software for managing client data effectively
  • Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, Access)
  • Proactive, resourceful and self-sufficient
  • Works collaboratively with others
  • Generates enthusiasm in others
  • Balances own interests and others
  • Seeks to understand different perspectives and include others
  • Identifies and seizes new opportunities
  • Displays a can-do attitude even in challenging situations
  • Persists in accomplishing objectives despite obstacles and setbacks
  • Quickly and decisively takes action in fast changing, unpredictable situations
  • Shows initiative in demanding situations
  • Sets demanding goals and has high standards
  • Learns quickly in new situations
  • Experiments to find new solutions
  • Follows through on commitments
  • Views mistakes as opportunities to learn
  • Seeks new approaches to solve problems
  • Seeks assignments that stretch themselves beyond comfort zone
  • Gains trust and confidence of others easily
  • Models high standards of honesty and integrity
  • Demonstrates behaviour aligned with company values
  • Leads by example
  • Supports a positive and motivating work environment

• 5+ years of proven commercial experience with ability to work independently in a competitive environment, with a strong track record of meeting or exceeding sales targets.
• An established network in the UK market, preferably within a Regional or Local Food service trading environment

• This position is not eligible for relocation assistance