Customer Care Technician – Build Housing

Overview

Kitson Associates is pleased to share a new opportunity for a skilled and enthusiastic Customer Care Technician to join a 5-star house builder. This is a field-based role covering Weston-Super-Mare to Bristol.

In this hands-on role, you'll provide top-notch after-sales support—fixing defects, tackling maintenance tasks, and making sure every customer feels valued.

Every day is different, so being multi-skilled with a solid understanding of NHBC Standards and LABC Regulations is essential.

Health & Safety is a priority—you'll follow all guidelines to keep yourself and others safe.

We're looking for someone who takes pride in their work, loves solving problems, and is great with people. If you've worked in maintenance or snagging before, you’ll fit right in.

• Provide after-sales support, fix defects, and complete maintenance tasks on-site.
• Ensure customer satisfaction through proactive communication and professional service.
• Adhere to Health & Safety guidelines and maintain safe working practices on all visits.
• Travel within the designated area to cover Weston-Super-Mare to Bristol.

• A full UK driving licence is a must, and a company van is included.
• Flexibility to travel across the area is important.
• Experience working for a developer

For more information, please apply with an up to date CV to Becky Kitson at Kitson Associates.

If you do not hear back within 3 days, unfortunately, your application was not shortlisted for this particular position on this occasion.

Kitson Associates is an Equal Opportunities Employer. The company is committed to equal employment opportunities regardless of age, sexual orientation, gender, pregnancy, religion, nationality, ethnic origin, disability, medical history, skin colour, marital status, genetic information or parental status. We base all our employment decisions on merit, job requirements and business needs