Family Engagement Manager; Scale

About You

To be successful in this role you will have a demonstrable capacity to coordinate a broad service, as well as experience and understanding of working with families in a challenging multi-agency environment, ideally involving offenders and / or their families. You will have previously managed a service in which emotional resilience was required. You will also have excellent organisational skills and the ability to manage a demanding workload.

You will have the ability to contribute to the planning and development of Pact’s family work and also have knowledge of safeguarding / child protection practice. Furthermore, you will have excellent interpersonal communication skills and the ability to work in building partnerships with a range of agencies.

Pact is a highly respected independent charity, working across England and Wales to develop and deliver a range of innovative services. We provide practical and emotional support to prisoner’s children and families, to prisoners and those who have resettled back into the community. Our work is founded on core values, the first of which is a belief in the innate dignity of every human being, and our work focusses on human relationships, family and community.

We are committed to achieving high standards of quality in all that we do.

Pact offers a range of benefits including a free advice, information and counselling service, contributory pension, corporate eye care scheme, cycle to work scheme and generous holiday entitlement. You will have the opportunity to attend training events to further develop yourself as a professional training and interventions worker. You will undergo a thorough induction process and be supported by a friendly and enthusiastic team.