Lambeth: Care Coordinator

Care Coordinator

Location: Lambeth

Salary: 23,000 - 26,000

Hours: 42

• Competitive Salary
• Training opportunities and career progression
• Pension
• 20 days holiday plus 8 bank holidays
• Supportive team and manager

Caremark Lambeth is a professional home care provider supporting individuals in the borough of Lambeth and surrounding area. We offer our customers a high‑quality level of care and support in the comfort of their own homes and with our dedicated team supporting vulnerable adults and people with learning disability, including:

• Personal Care
• Respite Care
• Live in Care
• Dementia and Alzheimer’s Care
• Companionship;
  Medication Assistance
• Shopping and Meal preparation
• Domestic Duties
• Social Activities

We are currently looking to recruit an experienced Care Coordinator to join our team. This is an office‑based position which includes managing care/customer files, producing compliance documents and occasionally being on‑call on a scheduled rota. You will liaise with healthcare professionals, care assistants, customers and their families to provide excellent standards of care and support.

Reports to: Care Manager

• Answer all incoming telephone enquiries.
• Implement thorough recruitment and vetting procedures for all Care Assistants.
• Process new customer referrals.
• Prepare appropriate documentation for Field Care Supervisors.
• Allocate Care Assistants to all customer visits, ensuring coverage.
• Administer all Individual Care & Support Agreements.
• Maintain customer and Care Assistant office files, keeping them up to date.
• Keep computer systems and electronic records current.
• Work closely with the Field Care Supervisor.
• Ensure compliance with all office systems and procedures.
• Assist with wages and invoice processing.
• Produce reports and management information as required.

• Strong communicator, fluent in English (written and spoken).
• Friendly telephone manner.
• Good negotiation skills.
• Work under pressure and multi‑task.
Strong organisational and time‑management skills.
• Ability to work to deadlines & take direction.
• Think fast on their feet and make quick decisions.
• Compassionate and caring.
• Candidate must have previous experience as a Care Coordinator.

Apply by completing the online form. We can only accept applications from candidates who already have the eligibility to work in the UK.

Contact email: