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Onsite IT Helpdesk Analyst — Customer-First
Job in
Norwood, Brixton/ Streatham/ Lambeth, Greater London, England, UK
Listed on 2026-07-26
Listing for:
Encore Technologies
Full Time
position Listed on 2026-07-26
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Location: Norwood
Encore Technologies is seeking an onsite IT Help Desk professional to provide frontline support for hardware, software, and network issues. The candidate will document contacts in ITSM tools, troubleshoot general compute problems, and participate in incident and knowledge management processes.
The role requires handling up to 45 calls per day, strong communication, and the ability to work in a fast-paced environment with changing procedures.
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