Support Worker, Community Support Services

Location: Stockwell

Central Recruitment is currently working with a London-based charity that is dedicated to creating positive change by providing support to individuals on their journey towards independence.

Our client is currently recruiting for a Support Worker to work in the Stockwell area at a service that provides support to various client groups including young people with a background of homelessness, challenging behaviour and teenage parents.

* 37.5 hours per week

* Working across Monday - Sunday on a rota basis

* Shifts:

07:00 - 15:00 and 15:00 - 22:00

* Temporary: approx. 3 months

 * £16.90 per hour (£15.08 per hour, with £1.82 holiday pay)

Please note:

parking is available at the service

Key responsibilities:

* Hold a caseload of 10 key clients and conduct regular key working sessions resulting in agreed Support Plans

* Mentor and coach customers using an asset-based approach to identify their strengths and set corresponding goals

* Identify and monitor risk assessing and where necessary raising/escalating safeguarding concerns

* Apply basic coaching/counselling skills to support your customers and operate within a Psychological & Trauma-informed framework to achieve results

* Work with customers to create bespoke Staying Safe Plans which identify and address risks to help them to stay safe on a day-to-day basis

* Ensure customers can access the best levels of external and internal support including those available for benefits, financial, health, specialist services and employment and learning/training opportunities etc.

* Support customers in effectively managing their tenancy agreements

* Collaborate with both internal and external resettlement support services to empower our customers to identify positive 'move on' opportunities and develop the necessary skills to thrive independently beyond our services

* Work with the team to ensure maximum occupancy in the services by clearing/sorting to make vacant rooms ready for new customers in a timely manner

* Identify opportunities for customer involvement and collaborating with them to organise events and activities, encompassing breakfast/lunch-centred gatherings, educational, and social events

* Cover duty tasks and activities including reception duty, welfare and room checks, and interviewing and booking in new customers and referrals

What we’re looking for:

* Experience of working with and supporting people who have experienced homelessness to achieve a level of independent living

* An understanding of the principles of Safeguarding People and how these apply in the day-to-day role

* Knowledge of resources available to people who have experienced homelessness including government benefits

* Experience of, or the ability to, work with software/in-house databases to keep accurate customer records

* The ability to communicate effectively with a wide range of people both orally and in writing

* The ability to utilise basic counselling and coaching techniques to support homeless people

* Good understanding and working knowledge of Microsoft Office

Further requirements:

In order to register with Central Recruitment Services for temporary agency work, candidates must meet the following criteria:

* Current valid right to work in the UK

* Minimum 12 months’ of paid experience in a front line social care role within the last 3 years* (unless recruitment criteria states otherwise)

* A fully enhanced DBS either registered on the DBS update service or issued within the last 12 months, or willingness to apply for one through Central (at a cost of £60)

* Employment or education history to cover the last 5 years which can be verified through the referencing process

How to apply:

If you feel that you fully meet the above outlined criteria for this role and would like apply for this post, please forward your CV for consideration.

* Please note the outlined experience is the 'minimum' first stage criteria, and we will therefore be unable to consider your application unless you are able to demonstrate a relevant work history in line with this position