Relief Security Officer

Job Overview

We are looking for a security guard for Westwood Cross Shopping Centre. The role is guest-facing, on a relief basis for a six-month term, minimum 8 hours per week, with required overnight shifts.

• Protect client property, people and assets by providing security services in accordance with the site's Assignment Instructions (AI) and any subsequent changes.
• Meet or exceed the Key Performance Indicators / Service Level Agreements with full responsibility and accountability, ensuring contract retention.
• Follow all policies, legal and regulatory requirements as directed by the Account Manager and UK law.
• Comply with industry legislation – obtain and wear a front‑line licence in either Security Guarding or Door Supervision, and a CCTV PSS SIA licence. Renew licences 16 weeks before expiry.
• Report any health & safety hazards or incidents promptly and complete detailed notebook entries.
• Maintain professional conduct with customers and adhere to check‑call schedules.
• Use technology to achieve key work objectives and develop job knowledge through continuous professional development.

• Previous security experience.
• DS SIA licence.
• Strong customer service skills.
• Flexible approach to hours.
• Willingness to work outdoors in all weathers.

• Flexible benefits scheme (choice of dental insurance, dining cards, coffee clubs, technology products, low‑cost gym memberships, cycle‑to‑work).
• Virtual GP and salary finance scheme.
• High street discounts and savings platforms.
• Life cover (greater of salary or £10,000).
• Save‑as‑you‑earn scheme and Mitie Matching Share Plan.
• Recognition with Mitie Stars and potential cash prizes.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition and need reasonable adjustments during the recruitment process, please let us know.