Manager Payroll

The name Sotera Health was inspired by Soteria, the Greek goddess of safety, and reflects the Company’s unwavering commitment to its mission, Safeguarding Global Health®.

Sotera Health Company is a leading global provider of mission-critical sterilization and lab testing and advisory services for the healthcare industry. With a combined tenure across our businesses of nearly 200 years and our industry recognized scientific and technological expertise, we help to ensure the safety of millions of patients and healthcare practitioners around the world every year.

Across our 64 facilities worldwide, we have over 3,000 employees who are dedicated to safety and quality. We are a trusted partner to more than 5,800 customers in over 50 countries, including more than 40 of the top 50 medical device companies and 9 of the top 10 pharmaceutical companies.

Job Summary

The Payroll Manager will help lead and modernize the Company’s US payroll operations in a complex, multi-state and multi-entity environment supporting approximately 1,700 associates. The role is accountable for ensuring associates are paid accurately, timely, and compliantly while strengthening internal controls, developing payroll talent, improving associate experience, and advancing payroll technology and automation.

The position supports a diverse payroll environment that includes salaried and hourly associates, union and non-union populations, incentive and bonus payments, shift and other premium pay, garnishments, leaves of absence, and periodic off-cycle payments. The Payroll Manager partners closely with Human Resources, Accounting, Treasury, Legal, IT, Internal Audit, and business leaders to ensure payroll processes and data remain accurate, controlled, scalable, and responsive to the needs of the organization.

Reporting to the Director of Shared Services, the Payroll Manager will have the opportunity to influence the future direction of payroll operations, technology, service delivery, and team development.

Key Responsibilities

Payroll Operations and Compliance

• Lead accurate and timely end-to-end payroll processing, including regular, supplemental, and off-cycle payrolls
• Establish and manage the payroll calendar, submission deadlines, review procedures, approvals, and escalation protocols
• Review biweekly payroll registers, variance reports, exception reports, tax calculations, deductions, and funding requirements before final transmission
• Oversee payroll-tax deposits, filings, reconciliations, W-2 processing, agency notices, garnishments, levies, and other statutory obligations
• Oversee payroll processing and controls related to executive compensation programs, including incentive payments, deferred compensation arrangements, equity-related transactions, and other executive payroll components, ensuring accuracy, confidentiality, and regulatory compliance
• Ensure compliance with applicable federal, state, and local wage, tax, record-retention, and payroll-reporting requirements
• Oversee timekeeping, absence, and payroll-data interfaces, including resolution of failed or inaccurate transactions

Financial Controls and Reporting

• Maintain effective payroll policies, procedures, internal controls, segregation of duties, system access, and audit trails
• Partner with Accounting to support month-end, quarter-end, and year-end close requirements
• Support internal and external audits and ensure timely remediation of findings
• Maintain payroll records in accordance with legal and company retention requirements

Leadership and Service Delivery

• Lead, coach, and develop the payroll team, establishing clear responsibilities, goals, schedules, service levels, backup coverage, and development plans
• Serve as the escalation point for complex associate-pay issues, ensuring timely, accurate, and empathetic resolution
• Build effective partnerships with Human Resources, Accounting, Treasury, Legal, IT, Internal Audit, and business stakeholders
• Manage payroll vendors, service levels, issue escalation, system releases, and continuous improvement opportunities
• Establish business-continuity procedures to ensure payroll can be completed during system, staffing, or other operational disruptions

Technology and Continuous Improvement

• Lead payroll-system governance, configuration, testing, upgrades, integrations, and data-quality monitoring
• Identify and implement automation and process improvements that reduce manual work, errors, cycle time, and control risk
• Develop and monitor payroll KPIs, root-cause trends, and…