Staff Associate Vice President of Student Services and Enrollment Management

Overview

Staff Associate for Vice President of Student Services and Enrollment Management

Location:

Brockton, MA

Category:
Professional

Posted On:
Tue Jan 6 2026

• Supports the VPSSEM; support includes but is not limited to managing calendars, assisting with travel arrangements and reimbursements; taking and distributing accurate minutes of meetings, updating student records, and managing purchase requisitions and work orders.
• Provides administrative support to the Executive Director of Enrollment Services (EDES) and the Director of Student Rights and Responsibilities (DSRR), as assigned.
• Manages VPSSEM and divisional email inboxes, phone lines, and mail.
• Serves as frontline/front-facing team member for VPSSEM, EDES, and DSRR; provides customer service to internal and external partners and refers students to appropriate college offices/resources.
• Assists with the coordination of special events, meetings, and trainings, including but not limited to open houses, campus showcases, divisional meetings, and College Commencement; duties include facilitating planning meetings, serving as a primary point of contact for vendors, and preparing and submitting facilities/media reservations, food services requisitions, and vendor requisitions.
• Assists in the oversight and management of the SSEM divisional budget; regularly collects, analyzes, and reports divisional budget data.
• Assists with the student appeal and grievance processes, including providing students with information about those processes; providing status updates, upon request; screening submissions; developing and maintaining files, records, and databases; and creating and assigning cases in Maxient.
• Coordinates the faculty notification process for student absences, youth learners, and chosen name requests.
• Exercises discretion in handling confidential information; understands FERPA and ensures release forms are on file prior to sharing FERPA-protected information.
• Collects divisional data and prepares divisional reports, as requested.
• Attends professional development, college meetings, and division meetings, as appropriate.
• Serves on and provides administrative support to the college's Commencement Committee.
• Performs other duties as assigned.

• Bachelor's degree or higher.
• Five (5) or more full-time years' relevant experience.
• Demonstrated experience working with, tracking, and/or managing budgets.
• Demonstrated experience providing front-facing customer service.
• Demonstrated experience managing tasks and/or projects.
• Demonstrated strong communication skills.

• Demonstrated experience managing multiple projects and/or tasks simultaneously.
• Demonstrated experience working with the technology platforms Microsoft Outlook, Banner, and/or Maxient.
• Demonstrated experience building collaborative relationships.
• Demonstrated experience working with diverse populations.

• Position Status: Non-Unit Professional, Full-Time State Funded with Benefits.
• Hours: 37.5 per week In-Person Position
  :
  This role requires on-site work and does not offer telework opportunities.
• Salary: $65,675.00 - $82,094.00 annually.
• While we welcome applications from a broad range of candidates, salary offers will align with the listed range and are commensurate with education and experience.
• Massasoit Community College offers exciting benefits such as: 75% Employer-Paid Health Insurance;
  Flexible Spending Accounts;
  Life Insurance;
  Long Term Disability;
  State Pension Retirement Plan;
  Optional Retirement Savings Plans;
  Tuition Credit (Employee, Spouse, & Dependents);
  Twelve (12) paid holidays;
  And More!
• For more information on Benefits/Policies click Non Unit Professionals.
• Worksite: Assignments will include all Massasoit sites and additional locations as necessary.
• Final date to receive applications: January 20, 2026.
• http://ma

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