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Gas Service Dispatcher

Job in Brockton, Plymouth County, Massachusetts, 02411, USA
Listing for: Eversource Energy
Full Time position
Listed on 2026-10-10
Job specializations:
  • Customer Service/HelpDesk
    Emergency Crisis Mgmt / Disaster Relief
Salary/Wage Range or Industry Benchmark: 46.71 USD Hourly USD 46.71 HOUR
Job Description & How to Apply Below

Eversource will not offer immigration-related sponsorship for this position (e.g., H-1B, O-1, J-1, TN, E-3, etc.). Applicants requiring visa sponsorship to start employment with Eversource will not be considered.

POSITION:
Gas Service Dispatcher

DEPARTMENT:
Gas Service Dispatch

LOCATION :
Brockton, MA

STARTING RATE OF PAY:$46.71 hourly

CURRENTLY POSTED

HOURS:

Shifts are Required

Union Represented Position

JOB SUMMARY

Under general supervision, the Gas Service Dispatcher is responsible for processing the gas service orders for the company. These include, but are not limited to: gas emergencies, gas odors, requests for gas repair service, meter turn ons, meter shut offs, meter investigations, and meter exchanges. The department maintains a 24/7 operation and is responsible for answering the "emergency police and fire lines".

QUALIFICATIONS
  • 1. This position will require the satisfactory completion of company training programs and oral exams must be successfully passed.
  • 2. Qualified applicants must pass a pre-employment/pre-placement drug test in accordance with D.O.T. regulations. Random tests will be given.
  • 3. Availability to work 24/7 shift work. Shifts are required.
  • 4. Progression periods for rating required
  • 5. Two plus years of Emergency Dispatching Experience - EMS/Police/Fire/Gas or Utility Dispatch experience required.
  • 6. High School Diploma or equivalent required.
Competencies
  • Build trusting relationships
  • Manage and develop people
  • Foster teamwork and cross-functional collaboration
  • Lead change
  • Communicate strategic vision
  • Create an engaged workforce
  • Focus on the customer
  • Take ownership & accountability
  • Build trusting relationships
Worker Type

Regular

Number of Openings

1

Emergency Response

Responding to emergency situations to meet customers' needs is part of every employee's role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.

EEO Statement

Eversource Energy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor

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