Medical Assistant; MA - Urgent Care

Medical Assistant (MA) – Urgent Care at ConvenientMD

At Convenient

MD, our mission is to make good health more convenient for all. We’re building a team of dedicated professionals who genuinely care about improving lives, are passionate about work that can make a difference, and are driven to learn from one another.

As a Medical Assistant, you will play a crucial role in delivering high‑quality patient care, assisting healthcare providers, and ensuring smooth clinic operations. This is an exciting opportunity to be part of a dynamic healthcare team dedicated to improving health outcomes and promoting wellness in our community.

• Patient Interaction: Engage with patients in a welcoming and professional manner, addressing inquiries and providing assistance and information regarding their medical conditions, treatment plans, and medications.
• Explain prescribed medications, including dosage instructions and potential adverse reactions.
• Offer guidance on lifestyle modifications, preventive healthcare measures, and follow‑up care.
• Address patient questions and concerns to ensure they have a clear understanding of their health status and treatment options.
• Clinical Responsibilities: Support clinical operations and patient care.
• Conduct preliminary evaluations to triage patients and determine the urgency of their medical needs.
• Perform basic clinical procedures such as taking vital signs, obtaining medical histories, phlebotomy, and assisting with minor medical procedures.
• Document patient information accurately, maintaining electronic health records (EHRs) in compliance with privacy regulations.
• Medication Administration (prescription meds – NH & ME only): Administer medications under the supervision and direction of licensed healthcare providers, adhering to state regulations and guidelines for medication administration.
• Ensure accurate medication preparation and administration techniques.
• Understand medication dosages, routes of administration, and potential side effects.
• Collaboration with Clinical Team: Work closely with other members of the clinical team to ensure seamless coordination of patient care.
• Communicate effectively and efficiently with providers and other healthcare professionals to relay patient information and updates.
• Collaborate with providers on discharge plans and may help with discharge.
• Welcome and support the training of new team members.

• Must be able to work 12‑hour shifts in consecutive and/or non‑consecutive days.
• Full‑time: three (3) 12‑hour shifts a week with at least four (4) shifts a month on a Saturday or Sunday.
• Part‑time: two (2) 12‑hour shifts per week with at least two (2) shifts a month on a Saturday or Sunday.
• Per diem: four (4) 12‑hour shifts per month, ideally one (1) shift each week.
• Flexibility to work nights, weekends, holidays.
• Must be able to work at a minimum of three (3) other Convenient
  
  MD locations within a one (1) hour travel distance from the primary clinic.
• Required to travel for training shifts which may occur outside the primary clinic within a one (1) hour commute.

• Education: High school diploma or GED required.
• Certification /
  
  Experience:
  
  Medical Assistant certification with at least one (1) year experience or two (2) years working as a Medical Assistant.
• BLS Certification: American Heart Association or American Red Cross BLS. (CPR, ACLS, online‑only classes not accepted).
• Compassionate, authentic, patient‑focused; supportive patients through kindness.
• Proactive and confident communicator (written and verbal); raises concerns promptly.
• Trustworthy; maintains confidentiality and HIPAA compliance.
• Effective communicator and cross‑collaborator; builds positive relationships with patients, team members, stakeholders.
• Excellent team player; enjoys collaborating in a strong team dynamic.
• Technically savvy; proficient with Microsoft Office Suite and related software; willing to learn Experity and other business systems.

• 1–2 years of patient triage experience in an urgent care or emergency department.

$20.22 – $28.02 USD per hour.

• Collaborative team environment…