Population Behavioral Health Specialist

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The Population Behavioral Health Specialist will be responsible for patient outreach, patient care, care coordination, and process improvement initiatives to support patients with behavioral health needs across Boston Medical Center Health System (BMCHS). As a member of the Population Health Services (PHS) Behavioral Health team, the Specialist will assist in the design and implementation of quality and performance improvement initiatives for patients with mental health and substance use disorders.

The BMCHS PHS team serves as the central hub for initiatives that drive performance in the Mass Health Accountable Care Organization (ACO) program. In collaboration with ACO partners across Massachusetts, BMCHS aims to improve quality of care and outcomes for Mass Health members while managing utilization and total cost of care.

This hybrid role will involve a 50% on-site presence at the Boston Medical Center (BMC) - Brockton Behavioral Health Center, as well as telehealth patient engagement. Key requirements for this role include excellent patient engagement, strong communication with other healthcare providers and practice leaders, and the ability to work independently and collaboratively. This position will focus on working with patients impacted by racial and ethnic health inequities.

Clinical experience working with populations impacted by severe mental health and substance use disorders, including in acute episodes of illness, is required, as well as knowledge of relevant treatment systems. This role is an ideal and unique opportunity for individuals seeking greater experience with system-level population health management.

The candidate must be a behavioral health clinician in Massachusetts with a Master’s Degree or Doctoral Degree in clinical behavioral health field (e.g., MSW, Master’s of Mental Health Counseling, PsyD or PhD in clinical psychology).

Position:
Population Behavioral Health Specialist

Department:
Population Health

Schedule:

Full Time

• Outreach to patients and track response
• Provide on-site and tele-health care
• Perform behavioral health assessment, including risk assessment
• Conduct complete, accurate, and timely documentation in electronic health record
• Perform coordination of care with other providers
• As needed, connect patients to appropriate behavioral health care providers and medical providers
• Participate with Population Health Directors in the design and process improvement of clinical innovation initiatives
• Maintain up-to-date working knowledge of behavioral health resources and referral pathways
• Participate in all training requirements and opportunities as designated by Population Health - Behavioral Health team
• Participate with Population Health - Behavioral Health team, Quality team, and Analytics team on optimizing data pipelines for Behavioral Health quality
• Maintain HIPAA standards and confidentiality of protected health information.
• Adhere to departmental/organizational policies and procedures.
• Complete other duties as specified by the Population Health Services Behavioral Health team

Must adhere to all of BMC’s RESPECT behavioral standards.

(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).

• Master’s Degree or Doctoral Degree in clinical behavioral health field (e.g., MSW, Master’s of Mental Health Counseling, PsyD or PhD in clinical psychology)

• Independent licensure preferred but not required (e.g., Massachusetts LICSW, LMHC, LMFT, or clinical psychologist)

• Experience with individuals with severe mental health and substance use disorders
• Experience working in systems that serve complex and vulnerable populations

• Strong understanding and familiarity with levels of care and how to navigate health and social services system
• Independence, creativity, and perseverance—this is a…