Floor Supervisor | Brockton

Floor Supervisor — Brockton, MA

Job Summary

Duties and Responsibilities:

• Supervises all support staff working in the front office and medical records room
• Provides weekly individual supervision and annual performance appraisal, and disciplinary action, as needed
• Manage support staff schedules to ensure appropriate coverage
• Approve lunch and time off requests, as determined by Practice Manager
• Coordinate front office coverage while staff is attending mandatory meetings or trainings
• Ensure that agency policies and procedures are adhered to by all subordinates
• Ensure that Quality Improvement and Division goals and objectives are carried out appropriately
• Ensure that their staff is offering high quality customer service
• Ensure that appropriate supervision, training, and accountability is consistently afforded to all support staff

Minimum Qualifications

• Minimum high school diploma with business related courses or equivalency
• Thorough knowledge of billing practices and managed care requirements, as they relate to job functions
• Basic knowledge of billing and scheduling systems and procedures
• Must understand the population and information sensitivity (i.e. HIPAA and privacy laws and regulation) protocols required in mental health
• Bilingual preferred
• Ability to communicate with all levels of internal staff and outside vendors, etc

Benefits

• Retirement Plan 403(b)
• Health, Dental, Vision, Pet and Life Insurance
• Paid vacations
• Paid holidays
• 8 discretionary days
• Mileage Reimbursement

Additional Benefits

• Career Growth Opportunities
• Culturally Diverse population
• Clinical Licensing Support

Work Location
:
Brockton, MA

Hourly Rate
: $23.00 per hour

Equal Employment Opportunity

The Gándara Mental Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Status

Note:

This posting shows other job listings and time stamps for reference only and does not imply current openings beyond the Floor Supervisor role.