Phlebotomy - Outpatient w​/rotating Sat minor

Phlebotomy - Outpatient 40 hour days 7A-3:30P w/rotating Sat 7a-12p including minor holidays [312 Bedford Street Whitman MA] Position Summary

Responsible for providing quality, customer‑oriented laboratory services including registration, specimen collection, specimen processing, and other related duties. Performs venipuncture on patients. Maintains necessary equipment and supplies. Communicates effectively to all levels of laboratory staff and external contacts, and acts as a resource for phlebotomy technicians.

Phlebotomy II – Outpatient

Lab Medicine

Full time Outpatient; 40 hour days 7A-3:30P with rotating Saturday 7A-12P including minor holidays at 312 Bedford Street, Whitman, MA.

• Performs venipunctures according to laboratory policies and procedures including the collection of timed specimens, blood cultures, pediatric and neonatal specimens.
• Positively identifies all patients according to laboratory policies and procedures; verifies identification of specimens and labels specimens accordingly.
• Receives and prepares laboratory specimens prior to analysis, including study specimens, random and 24‑hour urines, and send‑out specimens.
• Centrifuges, aliquots specimens, and follows all special handling instructions according to laboratory policies and procedures.
• Optimizes the routing of specimens and work benches, prioritizing stat and routine specimens; routes and distributes specimens to appropriate lab sections within specified time frames; assists in pickup and delivery as needed.
• Prepares all workstations with essential supplies.
• Performs special procedures and waived point‑of‑care testing as requested by supervisors, assistants, and specialists.
• Monitors and records daily temperatures and performs scheduled maintenance of equipment as needed.
• Completes all appropriate logs for documentation and troubleshooting; communicates to supervisor.
• Utilizes technical training and acquires in‑depth knowledge of the LIS (Sun Quest and EPIC) and its functions.
• Performs order/entry, inquiry, crediting, and other basic LIS functions in the laboratory information system according to policies and procedures.
• Performs patient registration functions in EPIC registration system, including patient demographic updates, insurance validation and eligibility checks, and assignment of medical record numbers.
• Answers the telephone according to department policy and procedure.
• Conforms to hospital standards of performance and conduct, including those pertaining to patient rights; provides best possible customer service and patient care.
• Utilizes hospital’s behavioral standards as the basis for decision making and to support the department and the hospital’s mission and goals.
• Manages time appropriately and meets BMC standards for attendance and punctuality.
• Attends department meetings, delivers reports in a timely fashion and documents activities related to quality improvement as assigned.
• Assists in training new lab support technicians and phlebotomy students.
• Completes all laboratory and hospital safety, compliance, and competency training as assigned; follows established hospital infection control and safety procedures.
• Works with the technical and assistant supervisors to update inventories, orders, and maintain supplies as needed.
• Assists supervisors with writing training programs, standard operating procedures, and establishing competencies.
• Participates in quality improvement (QI) activities according to Laboratory policies and procedures; offers input for performance improvement and validates effectiveness of implemented solutions.
• Recognizes and resolves technical and non‑technical problems in the laboratory; anticipates problems to prevent customer dissatisfaction; records information on the problem log and reports all issues to supervisory staff.
• Adapts to changes in departmental needs, including offering assistance to other team members, adjusting assignments, and fostering teamwork.
• Performs point‑of‑care waived testing, maintains instruments, training and competencies.

• High School Diploma or GED.
• Completion of a NAACLS accredited phlebotomy program.
• AS…