Lead Medical Assistant

• 401(k)
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Training & development
• Vision insurance

At AFC Urgent Care Brockton, we believe great urgent care starts with a great team. We're looking for an experienced Lead Medical Assistant to set the standard on the clinical floor: someone who is as strong at teaching and organizing as they are at patient care, and who takes pride in a clinic that runs smoothly for patients and staff alike.

• Lead our medical assistant team day to day: set MA assignments, keep patient flow moving, and adjust coverage for call-outs with the Practice Manager
• Train and precept new MAs and co-op students, help interview and onboard new hires, and serve as the go-to resource for clinical workflows
• Room patients and obtain vitals, medical history, and reason for visit
• Perform point-of-care testing, phlebotomy, EKGs, injections and immunizations, wound care, and splinting, and assist providers with procedures
• Perform drug screen collections and support our occupational medicine services, including DOT physicals
• Run lab quality controls and keep daily logs and checklists current (temperatures, QC, equipment checks, expiration dates) so the clinic is always inspection-ready
• Keep exam rooms, supplies, and inventory stocked and organized
• Partner with the Practice Manager and Medical Director on onboarding, compliance training, and quality improvement

• Current medical assistant certification (CCMA, CMA, or RMA)
• BLS certification
• 3+ years of medical assistant experience, ideally in urgent care or another fast-paced clinical setting
• Experience leading, training, or precepting other medical assistants
• Prior AFC experience strongly preferred;
  Experity EMR experience a plus
• DOT specimen collector certification a plus
• Bilingual a plus (Haitian Creole, Cape Verdean Creole, Portuguese, or Spanish)
• Calm under pressure, highly organized, and a clear, kind communicator with patients and coworkers

American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.

AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises.

Compensation: $27.00 - $31.00 per hour

American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.

If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.

Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.

We are an Equal Opportunity Employer.