Area Director

Tree House is relentless in the pursuit of excellence; crafting and delivering the best products on earth and providing the most gratifying guest experience possible. We are competitive, we start everything with a beginners mind and we look for strong, capable, forward thinking people to support this approach.

The Area Director will provide leadership and operational oversight for multiple Tree House locations across Massachusetts and the Northeast. This position is fully in-person and requires consistent weekly travel within the Area Director’s assigned region. The specific territory will be finalized based on the successful candidate’s home location, business needs, and proximity to Tree House properties, with the potential to oversee additional new company locations in the future.

The Area Director is expected to lead during peak and high-impact periods, including nights, weekends, holidays, and major events.

Pay Range: $120,000-$140,000 annual.

Management Expectations - At Tree House,we have the privilege of serving a high volume of guests from across the country around the world, and each of them deserves and expects the very best from us. This requires hard work, unrelenting focus, and a continued desire to evolve and improve. We are looking for those who can think on the fly, project optimism, and a can-do attitude for the teams they lead.

Tree House is a challenging environment best suited to those who maintain a customer-forward, energetic demeanor in the face of high customer volume and daily pivots. You must demonstrate that you can thrive in this uniquely busy environment.

• Champion Tree House's uncompromising commitment to product quality while fostering a culture of ownership, accountability, and operational excellence that consistently elevates standards across all locations within the territory.
• Set and execute the strategic vision for the territory by making thoughtful, data-driven decisions that balance risk, opportunity, and long-term business objectives while aligning the interests of individual locations with the broader goals of Tree House.
• Lead the territory's financial performance through disciplined fiscal stewardship, sound resource management, and the execution of short- and long-term strategies that improve profitability, efficiency, and sustainable growth.
• Maintain a comprehensive understanding of business performance—including P&L results, labor efficiency, sales trends, and cost management—to proactively identify opportunities, anticipate challenges, and drive informed decision-making.
• Thrive in a fast-paced, constantly evolving environment by adapting quickly to changing business needs, maintaining focus on priorities, and leading teams confidently through change.
• Continuously evaluate and strengthen quality control programs, operational standards, and business processes while challenging the status quo and implementing innovative, scalable solutions that improve execution across the territory.
• Assess organizational capabilities and proactively develop leadership pipelines by coaching managers, identifying talent, creating meaningful development opportunities, and partnering with Human Resources to support long-term career growth and succession planning.
• Lead with accountability by setting clear expectations, consistently enforcing company policies and operational standards, taking ownership of outcomes, learning from mistakes, and recognizing team successes.
• Translate Tree House's mission, values, and culture into everyday leadership behaviors that inspire purpose, engagement, and commitment while consistently acting in the best interest of the organization.
• Build trust and influence across departments, municipalities, regulatory agencies, and community partners…