Rack Integration Project & Program Manager

The Site Project & Program Manager owns end-to-end program delivery for an operational pre-integrated rack production and deployment site. This role is the single program point of accountability on site: it owns rack production scheduling and arrival, materials coordination, warehouse balance, BOM accuracy, QA/QC and RMA processes, and the working interface with the integration partner and cross-functional teams. The role translates rack demand and need-by dates into an executable production and materials plan, maintains clear ownership boundaries between internal teams and the integration partner, and gives leadership a clear, numbers-based view of throughput, backlog, material readiness, and risk.

The role is expected to preserve production continuity while strengthening the operating model, including trackers, forecasts, escalation paths, documented ownership, and automation of manual workflows.

Assume ownership of the rack integration program with minimal disruption; maintain clear scope, ownership, cadence, meeting structure, reporting, and escalation paths. Review, clarify, and maintain the internal-team vs. integration-partner responsibility matrix — including PO creation, material transfer, material delivery, rack build, on-site variations, QA/QC, and RMA — and keep written agreement current as scope evolves. Identify and close ownership gaps where a responsibility is claimed on paper but not actually being executed on site.

Strengthen existing workflows using proven operating models from comparable sites, and feed improvements back to the broader program.

Convert rack demand