Director of Quality, Manufacturing Operations

About Flight Safety International

Flight Safety International is the world's premier professional aviation training company and supplier of flight simulators, visual systems and displays to commercial, government and military organizations. The company provides training for pilots, technicians and other aviation professionals from 167 countries and independent territories. Flight Safety operates the world's largest fleet of advanced full-flight simulators and award-winning maintenance training at Learning Centers and training locations in the United States, Canada, France and the United Kingdom.

The Director of Quality, Manufacturing Operations is responsible for developing, deploying, and maintaining all aspects of the quality management system of Flight Safety International's Simulation Systems division, managing all quality policies, procedures, processes, programs, and practices to assure the organization of continuous improvement, conformance, and effectiveness with the appropriate standards and regulations.

• Directs the quality department team and programs to support the Flight Plan.
• Responsible for results in terms of product quality and conformance to regulations and organizational policies. Will act as the Management Representative for Quality.
• Develops and deploys the quality system that ensures product conformance to defined requirements.
• Develop and track Key Performance Indicators.
• Ensure ongoing compliance of the organization's QMS to existing or new quality standards (ISO
  9001, AS9100, etc.).
• Responsible for CAPA, continuous process improvement, auditing projects, and a good understanding of business risk-reward tradeoffs in project management.
• Knowledge of Quality documentation process, Document Control practices, as well as managing documents, records, forms, work-instructions in an easy-to-use and fast retrieval system.
• Periodically reviews the suitability and effectiveness of the quality system with executive management. Understand, comply, and improve established company SOPs, policies, and procedures.
• Leads all continuous improvement initiatives for Flight Safety Simulation Systems
• Manages interactions with customers and regulatory authorities concerning the quality of products, systems, and processes.
• Work with purchasing & production in the evaluation of suppliers and selection of potential suppliers.
• Work with customer service, program managers, marketing, and engineering to determine and resolve customer-initiated actions for improvement.
• Identifies and manages continuous improvement projects that may span multiple sections or departments/divisions with the objectives of achieving quality, reliability, and cost improvements.
• Use process mapping techniques such as Lean and/or Six Sigma process improvement methodologies to reduce waste and improve quality outputs.
• Share across the Flight Safety International family of businesses/divisions improvement ideas and guidance as requested and determined in consultation with the organization's executive and senior-level managers.

• Four-year degree required in Engineering &/or Technical discipline.

• Minimum of 12 years of manufacturing/technical business experience.

• Strong project management skills required.
• Must be a self-starter with a desire to drive change throughout the business.
• Must be a customer advocate.
• Certified Black Belt or enrollment in certification program preferred.
• Strong computer skills required, including Access, Word, Excel, JMP (or other stats package), Visio and ERP system utilization.

This position may require access to information that is subject to compliance with the U.S. export regulations including but not limited to the Arms Export Control Act (AECA), the International Traffic in Arms Regulations (ITAR), the Export Administration Regulations (EAR), and Office of Foreign Assets Control (OFAC) regulations. For roles subject to these regulations, applicants must qualify as a U.S. Person, or Flight Safety must be granted the appropriate authorization from the governing agencies whose technology and information comes…