Master Stylist

Overview

We are looking for a Master Stylist at Ulta Beauty. The Master Stylist engages with guests, consults on hair care needs, and recommends products and services. Delivers quality professional services with an emphasis on the guest’s total look. Supports the Experience Manager (SM) and Assistant Services Manager (ASM) through a focus on performance (service sales and productivity), people (guest service), and process (operating procedures and compliance standards).

This position requires a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge.

• Perform hair services including hair design, haircuts, color, texture, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing (where applicable).
• Meet or exceed sales goals and productivity targets for hair services by delivering exceptional guest service and contributing to store goals related to retail and service sales, guest loyalty, and retail shrink as set by Ulta Beauty.
• Perform product demonstrations with guests to drive sales and guest service experience.
• Support the execution of in-store events, promotions and marketing initiatives that deliver an unrivaled guest experience.
• Stay informed regarding new and existing industry trends, products, and services; be knowledgeable about ingredients and benefits to better serve guests.
• Maintain prompt, regular attendance.

• Develop guest relationships through consultations and appropriate retail and service recommendations.
• Serve all guests, including walk-in guests, in a timely and efficient manner.
• Partner with skin therapists and the retail team to provide a total-store guest experience.
• Establish professional peer and brand partner relationships that foster a shared interest in delivering exceptional guest experience.
• Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests in the salon and salesfloor.
• Attend mandatory trainings and meetings for continuous professional development.

• Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards.
• Follow all safety, sanitation, and infection control procedures; ensure compliance with state board guidelines.
• Follow established service protocols to ensure a consistent and exceptional guest experience.
• Utilize booking and clientele systems to book guests for return services and events.
• Communicate supply needs to the Experience Manager to ensure guest readiness at all times.
• Maintain store operational standards, including cleanliness of salon, salesfloor, restrooms, backroom, and break area.
• Adhere to the Ulta Beauty dress code.
• Protect company assets by following loss prevention practices and providing exceptional guest service.
• Execute other operational tasks as directed.

• Cosmetology license

• Previous relevant work experience is required

• Proficiency with latest salon techniques for performing haircutting, haircolor, lightening, styling, texture, treatment, extensions, makeup, and ear piercing services (where applicable) and/or an aptitude to develop skills in all service categories.
• Proficiency with use of equipment and chemicals needed to perform technical work.
• Proficiency to demonstrate, recommend and sell professional hair care and makeup products.
• Developed communication skills.
• Ability to work independently and as part of a team.
• Ability to build and maintain strong customer relationships and clientele.

• Work a flexible schedule to include days, evenings, weekends, and holidays.

• Continuous mobility during shift
• Continuous lifting and/or moving up to 10 lbs. during shift
• Frequent bending, reaching, and twisting during shift
• Ability to stand for long periods
• Continuous coordination and manipulation of objects during shift

About Ulta Beauty:
Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care, hair care, and salon services. We offer over 25,000 products from approximately 500 brands and provide a full-service salon in every store.

We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with applicable state and local laws.