Enterprise Account Manager

The Enterprise Account Manager is responsible for the entire sales and relationship management process within a portfolio of existing customers. This role focuses on the retention and growth of Black Line's products within large corporations with annual revenues exceeding $750 million. The Account Manager is assigned a book of business to manage, develop, and strategically grow. Working in collaboration with sales leadership and the customer success team, the Account Manager engages with VP, Sr.

VP, and C-level contacts to deepen relationships, drive adoption, and expand Black Line's footprint to secure renewal and upsell opportunities.

The Enterprise Account Manager is responsible for the entire sales and relationship management process within a portfolio of existing customers. This role focuses on the retention and growth of Black Line's products within large corporations with annual revenues exceeding $750 million. The Account Manager is assigned a book of business to manage, develop, and strategically grow. Working in collaboration with sales leadership and the customer success team, the Account Manager engages with VP, Sr.

VP, and C-level contacts to deepen relationships, drive adoption, and expand Black Line's footprint to secure renewal and upsell opportunities.

• Achieve annual sales targets and revenue quotas on a consistent basis by renewing and expanding business within your assigned accounts.
• Sell on value and return on investment vs. technical functionality to drive deeper adoption.
• Build credibility and trust while influencing buying decisions across multiple levels of the customer’s organization.
• Uncover new business initiatives and pain points to map back our solutions across multiple lines of business.
• Build strategic account and territory plans for your book of business.
• Collaborate with and leverage Customer Success, Marketing, & Value Engineering to maximize customer value and revenue production.
• Create expansion demand by uncovering new business problems and matching them to our value proposition.
• Have a deep understanding of the way your customers’ businesses operate, and the priorities that drive decisions from the C-level.
• Collaborate with other Black Line teams including pre-sales, value engineering, product, operations, and legal.
• Ensure opportunities are accurately reflected and maintained in Salesforce.
• Participate in higher level sales training as defined by the RVP that is commensurate with current sales experience.
• Be a helpful and collaborative teammate within your sales team and the greater Black Line team.
• Travel required, approx. 40%

• Exhibits a customer‑centric and strategic mentality, with an outstanding ability to grow and retain accounts.
• People-oriented professional with strong relationship-building skills and a proven track record of growing a portfolio of accounts.
• Strong account planning and execution skills.
• History of successfully selling to the C-Level and across both IT and business units within existing customers.
• Strong technical aptitude.
• A proven track record of driving and closing complex renewal and expansion deals.
• Consistent over achievement of quota and revenue goals.
• Strong time management skills.
• Excellent verbal and written communication skills.
• Proven consultative sales solution skills, including the ability to articulate a clear, concise return on investment value statement.
• Ability to maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast‑paced, complex, collaborative, and team‑oriented environment.
• Ability to adapt in a changing environment with a rapidly growing SaaS organization.
• Adherence to the…