Customer Service

An established company are recruiting for a Client Service Administrator to join their thriving and growing organisation. The Client Service Administrator will play a key role in client liaison, coordinating works and managing engineers to ensure projects progressed through to completion.

This role would suit an organised, proactive individual with excellent communication skills and a strong customer service focus, who enjoys working in a fast-paced environment.

Client Service Administrator

Salary: £30,000

Office-based

Key Responsibilities

• Assisting in coordinating works, liaising with clients and subcontractors
• Raising, allocating and managing work orders
• Managing diaries, scheduling engineers and coordinating appointments
• Ordering materials and assisting with obtaining quotes
• Providing general administrative support, including emails and client correspondence
• Proactively identifying and resolving scheduling issues or delays to help keep projects on track

Skills and Experience

• Previous experience in a similar coordination or client service role would be advantageous
• Excellent verbal and written communication skills
• Strong customer service skills
• Excellent organisational skills