Junior IT Support Analyst
Job in
London Borough of Bromley, Bromley, Greater London, BR1, England, UK
Listed on 2026-10-27
Listing for:
Excelcare
Full Time
position Listed on 2026-10-27
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
Location: On site / Widmore Rd, Bromley BR1 3AA
, UK
job type: Permanent / Full-time
Sector and subsector: Corporate Services | IT
Annual Fixed salary:£ 25000.00
Junior IT Support Analyst
Based in Bromley, Kent - up to £25K
What you can expect:- Salary:
Up to 25k - Full-time role working from Monday - Friday, based at our Head Office in Bromley
- Free learning and development
- Contributory Pension Scheme
- Annual Salary Review
- Employee of the month - £100 for outstanding contribution
- Long service awards
- Working within a great, friendly team and organisation
- Regular team lunches and company events
- The opportunity to enhance your existing skills and learn many more
- DBS Certificate paid for by Excelcare
- Learn the ordering and invoicing process. Credit card statement.
- Receive goods and then asset tag.
- Become proficient in the company asset management system.
- Maintain stock levels of all kit and consumables.
- Build strong rapport with our external suppliers.
- Professionally handle and log incoming support requests from end-users via telephone.
- Identify and become proficient in the software and hardware used and supported by our organization.
- Assist in setting up new user profiles and deactivating them when needed.
- Participate in hardware installation and configuration.
- Efficiently monitor and manage the ticket queue for incoming requests.
- Prioritise and schedule problems, with the option to escalation issues to the IT Support
- Team or IT Support Manager when necessary.
- Access knowledge bases and FAQ resources on the Extranet/Internet for problem resolution.
- There will be no change in your role for at least 12 months.
- Good grades in Maths and English (Grade 6 - Grade
8) - Excellent communication skills are essential.
Skills and Experience:
- A genuine interest in computing
- While prior exposure to the IT office environment is beneficial, we welcome recent school/college leavers with a strong interest in IT.
- A basic understanding of Microsoft Windows OS, Microsoft Office, related applications, and computer hardware is desirable.
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×