Marketing & Communications Officer

Position: Marketing & Communications Officer
Location: Bromley Town

Marketing & Communications Officer - £38k to £48k - SE London & Bromley

This is an exciting opportunity for an experienced Marketing & Communications Officer to support the Marketing & Project Growth Department to strengthen internal engagement and external visibility through high-quality, values-led marketing and communications. The role delivers creative and digital activity across multiple channels, ensuring brand, voice and messaging are consistent, accurate and professionally represented. This is a not-for-profit, leading housing and supported living organisation for vulnerable adults who suffer from mental health and living in a supported housing environment.

SALARY ETC:

 * £38k to £48k + excellent benefits such as enhanced holidays, academic support and career progression, good pension scheme, referral scheme, employee support programme etc.

* Will be working in 2 locations/offices, being Bromley and SE London.

* 37.5 hours/week between the hours of 8am and 6pm Monday to Friday, (flexible on times but within the core hours of 8am and 6pm, so could be 8am to 4:30pm, 9am to 5:30pm, etc), with occasional out of hours work required.

* Permanent, full-time.

REQUIREMENTS:

* A Degree in a relevant discipline, such as marketing, communications and digital media.

* To have at least 5 years’ professional experience in marketing, digital media and communications.

* Adobe Creative Suite (InDesign, Photoshop, Illustrator) skills.

* Experience using website CMS platforms and managing social media channels marketing and campaigns.

* Ability to create and edit digital content (images, GIFs, short-form media).

* Photography and ideally videography skills

* Working knowledge of digital analytics tools (Google Analytics, Meta, Linked In).

* Basic SEO knowledge (ideally including GEO / AI search optimisation).

* 5 years’ experience using digital platforms, experience supporting or coordinating events and exhibitions, experience in supplier management and procurement.

DUTIES TO INCLUDE:

* Create and deliver newsletters, internal updates, blogs, marketing collateral, social media, and execute multi-channel campaigns.

* Support the planning, coordination, content collection and formatting for the newsletter.

* Maintain compliance with latest Health & Social Care terminologies.

* Develop testimonials, case studies and impact narratives.

* Ensure and manage visibility across social accounts.

* Review marketing assets for accuracy, branding, tone of voice and policy.

* Produce branded materials

* Schedule, publish and monitor content across social accounts.

* Produce reports on digital marketing performance, campaign results, audience engagement and website analytics.

* Maintain mailing lists, segment audiences, execute and run email campaigns and track engagement.

* Stakeholder & Partner Engagement

* Support the delivery of company events and company stands at exhibitions, including finding venues, planning, coordination, on-site setup, and post-event follow-up to ensure successful outcomes.

* Capture high-quality photos and video content at events, services and activities