Shop Manager Retail Shop

Exciting Opportunity:
Shop Manager for Our Brand-New Shop in Bromley!

Full time, permanent contract (training and initial base location will be at one of our London shops)

Salary

C. 30k

We’re opening the doors to a brand-new shop, and we’re looking for an enthusiastic, motivated, and hands‑on Shop Manager to lead the way. This is a unique opportunity to build something from the ground up, shaping the customer experience, developing a motivated and engaged team, and bringing our purpose to life from day one. If you’re a natural leader with a passion for delivering an amazing customer experience we want to hear from you!

Part of Wacoal Europe Group, Bravissimo is an award‑winning, multi‑channel lingerie retailer on a mission to uplift women. Since 1995, our purpose has stayed the same: to inspire our customers to feel supported, celebrated, and confident every day.

We currently have 25 shops in the UK alongside a thriving ecommerce community, which offers a wide range of beautiful lingerie, swimwear and nightwear for women who wear a D to L cup, giving them so much choice.

We are on an exciting journey of growth and and are loving every minute of it!

• Up to 25 days holiday
• The opportunity to buy up to 5 additional days holiday each year
• Access to free and confidential 24/7 employee support from Retail Trust
• 50% discount on full priced items for you, your family & friends, up to a limit
• Healthcare Cash Plan for you and up to 4 children through Medicash
• Employer pension contributions up to 6%
• Life Assurance
• Great training and learning resources
• Long service awards after 5 years’ service
• Access to new and upcoming products, with the opportunity to provide feedback
• Access to discounts at many retailers, day out destinations and gyms through Retail Trust and Medicash

The Shop Manager’s role is about setting your shop and your team up for success, creating an environment where each customer receives the exceptionally high level of service that lies at the heart of the Bravissimo experience and they leave the shop feeling amazing.

You will take full responsibility for the success of the shop, both the commercial results and the leadership and motivation of your team to perform and develop to their full potential.

Your ability to plan appropriately and attention to detail will ensure the smooth running of the shop, whilst your initiative and commercial acumen will deliver further improvements to ensure that both customers and your team receive the Bravissimo experience.

We are looking for a well organised, experienced manager – a self‑starting individual with excellent communication skills and a customer focused approach.

You will be a role model leading, inspiring and developing your team to its full potential. Full of passion and initiative, you should embrace change and continually strive for excellence, be proactive and plan ahead. You will apply a positive mind‑set to every situation, willingly tackle difficult situations and readily confront issues, turning difficult situations into positive, effective results.

Previous retail management experience is essential but experience in the lingerie sector is not required.

Please note, due to the nature of the roles in our shops, there is a genuine occupational requirement for post holders to be female. This is covered under Schedule 9, Part 1, of the 2010 Equality Act.