Personal Assistant to the Care Home Manager - St Johns Court Nursing Home

Join Our Team at St Johns Court Nursing Home Personal Assistant to the Nursing Home Manager

Are you an organised, proactive and personable Personal Assistant who enjoys working in a busy and rewarding environment?

St Johns Court Nursing Home is looking for a dedicated Personal Assistant to the Care Home Manager to join our friendly team. This is a genuine PA role at the heart of the home, supporting the Manager with their daily schedule, communications and priorities while also assisting with administration, compliance and the introduction of new digital systems.

Contracted

Hours:

40

St Johns Court Nursing Home is part of Clarendon Care Services Ltd, a forward-thinking and growing organisation with established residential and nursing homes across the Midlands. We pride ourselves on providing the highest standards of care-and that starts with our people.

• Free uniform
• Contributory pension scheme
• Paid mandatory training
• 5.6 weeks' annual leave
• On-site parking
• Career progression opportunities
• Funded training opportunities*
• A supportive and friendly working environment
• The opportunity to help implement and develop modern digital care-management systems
• Terms apply.

As the Personal Assistant to the Care Home Manager, you will act as the Manager's right hand, helping them to manage their time effectively and allowing them to focus on leading the home and delivering excellent care.

Your duties will include:

• Managing the Home Manager's diary, appointments and daily schedule
• Proactively resolving diary clashes and helping the Manager prioritise their time
• Acting as a first point of contact for the Manager and screening calls, emails
• Drafting, proofreading and managing correspondence on the Manager's behalf
• Preparing meeting agendas, attending meetings and producing accurate minutes and action logs
• Handling confidential and sensitive information with discretion and professionalism
• Anticipating the Manager's requirements and managing tasks proactively without close supervision
• Supporting regulatory, quality and compliance work, including maintaining audit-ready documentation
• Assisting with staff rota coordination and internal communications
• Supporting recruitment administration, staff inductions and employee file management for the home
• Coordinating maintenance requests and liaising with suppliers and contractors
• Supporting the implementation of new care-management and digital software
• Helping coordinate staff training and assisting colleagues as they transition to new systems
• Troubleshooting routine software issues and liaising with the software provider where necessary
• Helping to maintain accurate electronic and paper records throughout the transition to new systems

These responsibilities reflect the administrative, compliance and software-implementation duties set out in the attached role outline.

You will be supported with training, guidance and ongoing development so that you can feel confident and continue to grow within the role.

To thrive as the Personal Assistant to the Care Home Manager, you will bring:

• Previous experience as a Personal Assistant, administrator or office manager
• Excellent organisational and time-management skills
• Strong attention to detail
• Excellent written and verbal communication skills
• Confidence using computers, digital systems and new software
• The ability to manage competing priorities and remain calm under pressure
• A discreet, trustworthy and professional approach
• The ability to work proactively and use your own initiative
• A friendly, approachable and supportive manner
• A genuine interest in supporting the delivery of high-quality care

Previous experience within a care home, healthcare or regulated environment would be desirable, but it is not essential.

Most importantly, you will understand the importance of confidentiality, accuracy and professional support within a busy care-home environment.

An enhanced DBS check will be required for this role. The cost will be met by Clarendon Care Services Ltd, subject to terms and conditions.

If you are invited to interview, you will be asked to complete our application form and provide proof of your eligibility to work in the UK.