Operations Support Administrator

Job Overview

We are seeking a dedicated Operations Support Administrator to join our Client's dynamic team. In this role, you will provide essential administrative and operational assistance to ensure the smooth functioning of daily business activities.

• Assisting Operations Managers / Supervisors in day to day support
• Managing the scheduling of maintenance contracts with customers and subcontractors
• Maintaining job reports on Simpro (or other system)
• Assessing the job reports and matching to invoice – highlighting additional requirements from jobs
• Ensuring customers receive job reports
• Supporting Maintenance Supervisor with callout scheduling
• Update callout sheet for purchase orders and subsequent invoicing
• Remedial breakdown for PPM reports and quoting – assessing
• CRM updates for remedial quotes sent
• Chase remedial quotes

• Assisting Clerical Manager in day to day administration on Finance systems
• Chase debtors
• Updating bank reconciliation
• Managing compilation of monthly expense reports
• Spares quoting, sales orders, courier and invoicing
• Support for month end and audit
• Monthly invoicing and project assistance

• CRM updates for invoicing and projects
• Managing product imports from quotations in the CRM system
• Have a full and current working knowledge of general administration work so as to be able to support the team as required
• To make outgoing calls to follow up on remedials quotations that have been issued

• Have appropriate experience in a customer focused environment
• Have already achieved GCSE grades C/4 or above in Maths and English Language (or equivalent)
• Possess a positive attitude and strong work ethic
• Ideally have experience of having worked as part of a team
• Have experience of working with computerised systems, including data entry and calculations (Word, Excel, Outlook)
• Require willingness to learn new skills including Quick Books, producing quotes and online audit software

• Excellent telephone manner
• Experience with using various social media systems
• Eye for detail
• Multi-tasking skills
• Good writing skills

• 22 days holidays plus bank holiday
• Contributory pension scheme
• Private healthcare
• Training
• Other benefits are available