Apprentice Parts Advisor

Apprentice Parts Advisor - Paul Rigby Ltd

Location: Bromsgrove, Worcestershire, United Kingdom

Salary: £16,640 to £29,000 per annum

Employment Type: Full-time, Permanent

At Paul Rigby Ltd, we pride ourselves on delivering exceptional automotive services and parts expertise. As a growing company in the heart of Worcestershire, we are committed to investing in talent that shares our passion for quality and customer satisfaction. We are excited to offer an opportunity for a motivated individual to join us as an Apprentice Parts Advisor and kickstart a rewarding career in the automotive industry.

As an Apprentice Parts Advisor, you will be a key member of our team, supporting our parts department with day-to-day operations. This role is ideal for someone eager to learn the trade and develop a strong foundation in automotive parts and customer service. You will work closely with experienced advisors and technicians to ensure our customers receive the right parts swiftly and efficiently.

• Assist in the accurate identification and sourcing of automotive parts for customers and workshop technicians.
• Provide excellent customer service both in person and over the phone, responding to enquiries with professionalism and care.
• Maintain parts stock levels by supporting stock control and ordering processes.
• Update and manage parts database records to ensure accuracy and availability of parts information.
• Support the team in processing sales transactions and maintaining paperwork.
• Learn and adhere to company policies, health and safety regulations, and industry standards.
• Work collaboratively with colleagues across the dealership to support smooth operations.
• Develop technical knowledge of automotive parts to provide informed advice to customers and technicians.

We are seeking an enthusiastic individual who is eager to learn and grow within the automotive sector. This apprenticeship is perfect for someone who is organised, personable, and has a keen interest in vehicles and parts.

• Minimum GCSEs (or equivalent) in English and Maths.
• Strong communication and interpersonal skills.
• Excellent attention to detail and organisational abilities.
• A proactive and positive attitude towards learning and teamwork.
• Basic IT skills and a willingness to learn new software systems.
• An interest in the automotive industry and a desire to build a long‑term career.
• Ability to work under supervision and follow instructions carefully.

• Competitive salary between £16,640 and £29,000 per annum, depending on experience and progression.
• Comprehensive on‑job training and support from experienced professionals.
• Opportunity to gain recognised qualifications through the apprenticeship programme.
• Career development prospects within Paul Rigby Ltd and the wider automotive industry.
• Friendly and supportive working environment.
• Access to company benefits such as staff discounts and pension scheme.