Technical Product Coordinator

Technical & Calibration Support Executive

Salary £25,000 - £27,000 + Progression & Benefits

Bromsgrove Water & Environmental Technology Sector

A growing environmental technology company is seeking a Technical & Calibration Support Executive to support the maintenance, calibration, and preparation of specialist monitoring equipment used within the water and environmental sector.

This is a hands-on technical role suited to someone who enjoys working with equipment, troubleshooting issues, technically minded, and ensuring products are maintained to a high standard before being deployed to customers.

Key Responsibilities

• Cleaning, testing, and calibrating specialist technical devices and monitoring equipment that has been out with clients.
• Fault finding, diagnosing issues, and carrying out basic repairs on equipment
• Dismantling and reassembling devices using appropriate tools and procedures
• Preparing and configuring products for rental or customer deployment
• Providing technical support to customers on the setup, operation, and maintenance of equipment
• Monitoring and responding to technical support emails and enquiries
• Updating internal systems and records relating to equipment servicing, calibration, and repairs
• Ensuring all equipment meets quality and operational standards before dispatch

Skills & Experience

• Experience in a technical support, workshop, calibration, or equipment maintenance role
• Comfortable using hand tools and working with small technical devices or instrumentation
• Ability to troubleshoot technical faults and perform basic repairs
• Good organisation and attention to detail, particularly when updating systems and service records
• Strong communication skills when supporting customers with equipment setup and use
• Interest in technical equipment, electronics, instrumentation, or environmental technology

Desirable

• Experience working with scientific, monitoring, or environmental equipment
• Previous exposure to calibration or laboratory environments
• Basic knowledge of electrical or electronic components

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